Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Pushpa Devi

Calgary,Canada

Summary

Dynamic and experienced Kitchen Leader with over 8 years of food service expertise, including leadership roles at Chipotle Mexican Grill and long-term employment at Carl’s Jr. Proven ability to excel in fast-paced, high-volume restaurant environments. Strong background in food safety, quality control, and team supervision. Skilled in training staff, improving operational efficiency, and consistently delivering high-quality meals and exceptional customer service. Adaptable, organized, and committed to upholding health and safety standards while creating a positive dining experience for every guest.

Overview

10
10
years of professional experience

Work History

Kitchen Leader & Service Leader

Chipotle Mexican Grill
Calgary, Alberta
01.2023 - Current
  • Led and trained the kitchen team to ensure consistent food quality, speed, and adherence to health and safety standards.
  • Managed daily food preparation, line setup, and kitchen operations during peak hours.
  • Maintained inventory, and communicated effectively with management to ensure product availability.
  • As Service Leader, I oversaw front-line team performance, guest interactions, and the overall dining experience.
  • Ensured exceptional customer service, resolved guest concerns promptly, and supported team morale.
  • Assisted managers with shift supervision, opening/closing duties, and team development.

Line-cook Head Employee

Carl's Jr
Calgary, AB
11.2015 - Current
  • Company Overview: Carl's Jr. worker with over 8 years of full-time front lane and line cook experience in high-volume and fast-casual dining restaurants. Positive and reliable worker, dedicated to efficiency and punctuality, with a proven ability to work well under pressure.
  • Assist in preparing and serving food items.
  • Prepare all food items in a timely and hygienic manner.
  • Follow recipes and food presentation specifications as set by management.
  • Stored food items, and maintained the highest levels of sanitation and cleanliness.
  • Replenished raw food, garnishes, and other ingredients at serving lines.
  • Assisted in serving lines and prepared simple foods, including salads, soups, and sauces.
  • Restocked all items throughout the shift to ensure that the cooks had the necessary ingredients.
  • Assisted line cooks with basic food preparations, which included making sandwiches and chopping veggies with qualified technique.
  • Operated the fryer and cooked meats on the grill.
  • To handle all types of cash register transactions.
  • Provide exceptional customer service.
  • Trained, managed, and guided new employees, improving overall performance and service quality.
  • Maintained full product knowledge of the menu and specials.
  • Effective customer service contributed to improved rates of return business.
  • Passed food orders to the kitchen staff clearly and quickly.
  • Always mindful of safety considerations while handling food.
  • Carl's Jr. worker with over 8 years of full-time front lane and line cook experience in high-volume and fast-casual dining restaurants.
  • Strongly committed to upholding the standards set by the restaurant and food industry, and improving the positive reputation of dining facilities.

Education

Bachelor's Degree - Physics

H.P University
Shimla, India

Skills

  • Honesty and integrity
  • Organizational skills
  • Multitasking skills
  • Adaptable
  • Food safety practices
  • Customer service skills
  • Health and safety
  • Food preparation
  • Quality control
  • Cooking techniques
  • Recipe following
  • Time management

Languages

  • English
  • Hindi

Accomplishments

  • Food Protection Manager Certification
  • Food Handler Certificate

Timeline

Kitchen Leader & Service Leader

Chipotle Mexican Grill
01.2023 - Current

Line-cook Head Employee

Carl's Jr
11.2015 - Current

Bachelor's Degree - Physics

H.P University
Pushpa Devi