Purvi Pandya
Moncton,NB
Summary
Results-driven professional with a strong background in customer relationship management and banking compliance. Skilled in ensuring regulatory adherence and enhancing operational efficiency within fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Call Center Representative
TD Bank
Moncton, New Brunswick
10.2023 - 02.2024
- Processed account transactions accurately using banking software systems.
- Ensured compliance with banking regulations during customer interactions.
Restaurant Manager
Cascabowls mexican restaurant
Moncton, New Brunswick
12.2022 - 09.2023
- Trained and supervised staff in food preparation and customer service.
- Managed daily restaurant operations and ensured smooth service flow.
Team Member
Tim Hortons
Moncton, New Brunswick
01.2022 - 11.2022
- Prepared and served beverages following company standards and procedures.
- Operated cash register, processing payments accurately and quickly.
Administrative Assistant
Dalmi enterprise
Nadiad, Gujarat
07.2014 - 08.2021
- Managed scheduling and coordinated meetings for executives and team members.
- Assisted in preparing reports and presentations using Microsoft Office tools.
Education
Masters - Masters of Management
Crandall University
Moncton, NB08-2023
BBA - Business Administration And Management
Dharamsinh Desai University
Gujarat, India06-2014
Skills
- Customer relationship management
- Banking compliance
- Problem resolution
- Account management
Certification
- safe check advanced food safety certification
Languages
English
Full Professional
Gujarati
Full Professional
Hindi
Full Professional
Availability
- from Monday to Friday 8am to 2 pm
- anytime or anyday in online positions
Timeline
Call Center Representative
TD Bank
10.2023 - 02.2024
Restaurant Manager
Cascabowls mexican restaurant
12.2022 - 09.2023
Team Member
Tim Hortons
01.2022 - 11.2022
Administrative Assistant
Dalmi enterprise
07.2014 - 08.2021
Masters - Masters of Management
Crandall University
BBA - Business Administration And Management
Dharamsinh Desai University
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