PURVA SODHI
Surrey
Summary
Dynamic customer service professional with a proven track record at Claire's Store, enhancing team productivity and customer satisfaction. Skilled in cash handling and critical thinking, I effectively resolved issues and educated clients, leading to fewer complications. Committed to fostering a positive shopping environment and achieving sales targets through collaboration and efficiency.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier
Fruiticana
07.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Part Time Supervisior
Claire's Store
04.2024 - 06.2024
- Ear/ Nose piercing
- Enhanced team productivity by implementing efficient time management strategies.
- Educated clients on aftercare instructions to promote healing and minimize infection risk, resulting in fewer complications.
- Conducted regular performance evaluations for team members, providing constructive feedback to promote professional growth.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Sales/Customer Associate (Part Time)
Red Tape
06.2022 - 09.2023
- Resolved customer issues efficiently, resulting in positive feedback and increased loyalty.
- Assisted in maintaining store cleanliness, contributing to a pleasant shopping environment.
- Assisted with price verifications and implemented adjustments for discounts or promotions.
- Stretching beyond assigned duties when needed for smooth business operations.
- Collaborated with team members to meet sales targets and improve overall store performance.
- Contributed to inventory management, ensuring optimal stock levels and minimal waste.
Education
Associate of Arts - Psychology
Alexander College
Burnaby, None01-2026
Skills
- Customer service
- Critical thinking
- Data analysis
- Project management
- Cash handling
- Cleaning and sanitizing
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Cashier
Fruiticana
07.2024 - Current
Part Time Supervisior
Claire's Store
04.2024 - 06.2024
Sales/Customer Associate (Part Time)
Red Tape
06.2022 - 09.2023
Associate of Arts - Psychology
Alexander College
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