PURVA BHATTI
Toronto,ON
Summary
Goal-oriented Pharmacy Assistant operates well in fast-paced, high-volume environments. Knowledgeable of state and federal guidelines for pharmacy operations and controls. Works well with patients and providers. Skilled user of Kroll Pharmacy.
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant
Pharmasave Pharmacy
08.2023 - 04.2025
- Provide customer service to meet customer needs
- Process customer transactions
- Maintain an accurate cash drawer while following company policies and procedures
- Prepare prescription packages (Pill Pack, Unit Dose)
- Product order receiving/inventory
- Behind-the-counter (BTC) product coordination, and management
- RX call/release (guidelines).
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Pharmacy Assistant
Innomar Speciality Pharmacy (Amerisourcebergan)
10.2022 - 08.2023
- Enter, scan and process prescriptions using Kroll Pharmacy software
- Maintain accurate data in pharmacy files and computer drives
- Verify that customer receives correct prescription(s)
- Maintain workflow through effective task prioritization and teamwork
- Answer the phone and respond to inquires from internal and external customers
- Screen telephone calls for the Pharmacist(s)
- Order, receive and maintain inventory of medications
- Prepare and process billings, claims, disbursements and related documents
- Review invoices or other documentation
- Pack and ship prescription orders according to established protocols
- Maintain pharmacy records
- Report Adverse Events in accordance with provincial regulatory standards and, where applicable, internal and contractual obligations.
- 'Managed approximately 30 incoming calls, emails and faxes per day from customers.'
Pharmacy Assistant
Sentrex Speciality Pharmacy
01.2022 - 09.2022
- Accurate processing of prescriptions for all programs/medications, including following up on insurance billing issues with third-party payers/patient support programs
- Provide exemplary customer service to clinic staff, nurses, and physicians primarily by phone/email
- Label, pick and package prescriptions in accordance with Standard Operating Procedures to ensure supply to patients in a safe, efficient, and accurate manner
- Ensure safe and appropriate storage of medications
- Actively contribute to the ongoing review of pharmacy policies and procedures
- Inventory management and reconciliation which includes ordering, maintaining, and organizing appropriate inventory and packaging supplies to support dispensing
- Prepare medications for shipping, including packing into cold chain coolers
- Accurately arrange for delivery services/couriers so that prescriptions are received on-time by patients/clinics
- Call patients to schedule refills of medications
- Attends and participates in staff meetings.
Pharmacy Assistant
Lawton’s Pharmacy
08.2020 - 06.2022
- Provide customer service to meet customer needs
- Process customer transactions
- Maintain an accurate cash drawer while following company policies and procedures
- Prepare prescription packages (Pill Pack, Unit Dose)
- Product order receiving/inventory
- Behind-the-counter (BTC) product coordination, and management
- RX call/release (guidelines)
- Perform administrative duties (i.e., filing, supplies, cleaning).
Education
Master of Pharmacy, Pharmaceutical Calculations, Introduction To and Advanced Pharmacology, Anatomy and Physiology, Aseptic Techniques Principles-I and II, Community and Institution Dispensing, Pharmacy Management, Home Health Care, Professional Practice and Drug Programmes -
K.B. Institute of Pharmacy
04.2017
Bachelor of Pharmacy, Advanced Mathematics, Pharmacology, Anatomy and Physiology, Chemistry (Organic, Inorganic and Medicinal), Biochemistry, Pharmacognosy, Jurisprudence -
L.J. Institute of Pharmacy
04.2014
Skills
- Excellent Customer Service
- Public Speaking
- Time management
- Verbal and written Communication
- Typing speed 35 wpm
- Processing Payments
- Submitting Insurance Documents
- Stocking shelves
- Product restocking
References
References available upon request.
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Pharmacy Assistant
Pharmasave Pharmacy
08.2023 - 04.2025
Pharmacy Assistant
Innomar Speciality Pharmacy (Amerisourcebergan)
10.2022 - 08.2023
Pharmacy Assistant
Sentrex Speciality Pharmacy
01.2022 - 09.2022
Pharmacy Assistant
Lawton’s Pharmacy
08.2020 - 06.2022
Master of Pharmacy, Pharmaceutical Calculations, Introduction To and Advanced Pharmacology, Anatomy and Physiology, Aseptic Techniques Principles-I and II, Community and Institution Dispensing, Pharmacy Management, Home Health Care, Professional Practice and Drug Programmes -
K.B. Institute of Pharmacy
Bachelor of Pharmacy, Advanced Mathematics, Pharmacology, Anatomy and Physiology, Chemistry (Organic, Inorganic and Medicinal), Biochemistry, Pharmacognosy, Jurisprudence -
L.J. Institute of Pharmacy
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