PURVA AJITSINH THAKOR
Brampton
Summary
Consistently worked in a team environment while remaining self-motivated and competitive. Successfully accomplishes team goals while pursuing personal and professional objectives. To employ my technical and managerial abilities to meet the goal and foster the greatest performance inside an organization and a committed customer representative who can multitask and set priorities in a fast-paced workplace. Adept at working with cross-functional teams to accomplish company goals and multitasking in hectic situations.
Overview
2
2
years of professional experience
Work History
Customer service representative
NATIONAL LOGISTICS SERVICE MISSISSUAGA
07.2023
- Processing orders by entering them into the system, scheduling delivery, and liaising with warehouse employees to guarantee prompt fulfilment
- Maintaining accurate records of customer interactions, including inquiries, complaints, and resolutions
- Building positive relationships with customers through excellent communication, responsiveness, and a commitment to meeting their needs
- Utilizing CRM software to maintain accurate records of customer interactions, preferences, and feedback
- Handling documentation such as invoices, bills of lading, and customs paperwork accurately and efficiently
- Processing Orders by inputting orders into the system.
Shipping and Receiving associate
TJX CANADA DISTRIBUTION CENTER
11.2022 - 05.2023
- Coordinated outbound shipments by arranging transportation, preparing shipping documents
- Responsible for receiving incoming shipments, verifying contents against packing slips or purchase orders, and inspecting goods for damage or defects
- Inspected goods for damage, defects, or discrepancies and report any issues to management
- Prepared and process outbound shipments, including picking, packing, and labelling items for delivery
- Coordinated with carriers and freight forwarders to schedule pickups and deliveries and ensure on-time shipment of orders.
Inventory associate
LULULEMON DISTRIBUTION CENTRE
04.2022 - 10.2022
- Organized and stocked inventory items on shelves or designated storage areas
- Maintained accurate records of inventory movements and adjustments
- Regularly monitored inventory levels of products or materials using manual counting, barcode scanning, or electronic inventory management systems
- Utilised computerised inventory management systems, barcode scanning, or manual counting to consistently check the stock levels of goods and supplies.
Inventory controller
CANADIAN TIRE
09.2021 - 03.2022
- Helped in keeping the stock and counting
- Sorted and placed seasonal and unseasonal items
- Maintained the inventory reports by handling the receipts and deliveries
- Monitored stock levels, turnover rates, aging inventory, and inventory accuracy
- Kept track of items in the warehouse with the help of RF scanner.
Education
Supply Chain Management -
Mohawk College
04.2023
Advanced water systems operations and management -
Fleming College
07.2022
Bachelor of Science in Biotechnology -
Sardar Patel University
05.2020
Skills
- Quick learner
- Warehousing
- Proficiency in excel, MS word
- Active listening
- Strong written and verbal skills
- Teamwork
- Multitasking
- Problem solving
- Records Management
- Control Production
- Strategic Decision-Making
- Corrective Actions
Timeline
Customer service representative
NATIONAL LOGISTICS SERVICE MISSISSUAGA
07.2023
Shipping and Receiving associate
TJX CANADA DISTRIBUTION CENTER
11.2022 - 05.2023
Inventory associate
LULULEMON DISTRIBUTION CENTRE
04.2022 - 10.2022
Inventory controller
CANADIAN TIRE
09.2021 - 03.2022
Supply Chain Management -
Mohawk College
Advanced water systems operations and management -
Fleming College
Bachelor of Science in Biotechnology -
Sardar Patel University
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