Purneet Kaur
Edmonton,AB
Summary
Accomplished and energetic Banker with a solid history of achievements in financial and banking advice. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include sales, customer service, and financial advice. Passionate about delivering exceptional brand experiences, fostering employee and customer satisfaction, and creating personal connections.
Banking professional with proven track record in offering insightful financial advice and achieving client satisfaction. Known for strong team collaboration and adaptability to changing client needs. Possesses key skills in financial analysis, customer service, and relationship management.
Overview
3
3
years of professional experience
Work History
Premier Banking Advisor
RBC Wealth Management
Edmonton, AB
10.2024 - Current
- Extended and sustained relationships with customers to maintain and grow business.
- Educated customers on digital banking platforms, encouraging adoption of online services for convenience and efficiency benefits.
- Increased client satisfaction by providing personalized banking solutions and financial advice.
- Strengthened customer relationships through timely follow-ups and proactive communication.
- Provided guidance on investment options, helping clients make informed decisions to achieve their financial goals.
- Contributed to client retention efforts by maintaining a high level of professionalism and exceptional customer support.
- Conducted comprehensive financial reviews to identify clients'' needs and recommend appropriate solutions.
- Streamlined loan application processes for clients, resulting in quicker approvals and increased satisfaction levels.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Communicated lending decisions to customers.
Financial Advisor
Royal Bank of Canada
11.2022 - 09.2023
- Assist clients in opening accounts and providing comprehensive credit services, including loans, mortgages, credit lines, overdrafts, consolidation, and credit cards
- Offer tailored investment plans such as RRSP, GIC, RESP, TFSA, RRIF, and non-registered options to meet clients' financial goals
- Build strong partner relationships and connect clients with Mortgage specialists, Financial planners, and business/commercial account managers
- Examine, evaluate, and process credit applications, with a strong focus on home equity lines, ensuring adherence to bank credit policies
- Make recommendations for loan applications beyond landing authority to higher-level authorities for review and approval
- Analyze income verification documents, tax returns, credit reports, real property appraisals, and title searches to make informed credit decisions
- Establish and maintain relationships with individual and business clients, providing assistance with any encountered problems
- Accomplished and energetic Banking Advisor with a solid history of achievements in financial and banking advice
- Motivated leader with strong organizational and prioritization abilities
- Areas of expertise include sales, customer service, and financial advice
- Passionate about delivering exceptional brand experiences, fostering employee and customer satisfaction, and creating personal connections
Banking Advisor
RBC Royal Bank
Hamilton, ON
10.2021 - 11.2022
- Collaborated with team members to achieve branch targets and improve overall performance.
- Identified opportunities for cost savings within the branch, implementing process improvements that positively impacted operational efficiency.
- Managed time effectively to handle multiple tasks concurrently while maintaining attention to detail under pressure situations.
- Assisted in training new employees, sharing best practices in achieving excellent customer service standards.
- Evaluated risk and demand deposit balances of each account to properly price loans to meet profitability standards.
- Exceeded individual sales targets consistently, contributing significantly towards overall branch growth.
- Developed strategic plans for day-to-day financial operations.
Education
Post-secondary education - Commerce stream (Accountancy, Economics, and Business Management)
Mohawk College
Business Financial Services -
Mohawk College
Investment funds in Canada -
IFIC, IFSE
Personal financial services advice -
CSI
Financial Planning 1 -
CSI
Skills
- Adaptable
- Self-motivated
- Business development
- Sales ability
- Customer-centric approach
- Analytical skills
- Negotiation skills
- Service-oriented
- Thorough
- Influential
- Self-managed
- Banking software proficiency
- Loan processing
- Profitability analysis
- Investment strategies
- Technical aptitude
- Credit risk evaluation
- Investment banking services
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Profile
Purneet Kaur, (905) 512-4279, purneetkaur009@gmail.com, 21 Bromley Road, Hamilton, ON, L9A 2C9
Timeline
Premier Banking Advisor
RBC Wealth Management
10.2024 - Current
Financial Advisor
Royal Bank of Canada
11.2022 - 09.2023
Banking Advisor
RBC Royal Bank
10.2021 - 11.2022
Post-secondary education - Commerce stream (Accountancy, Economics, and Business Management)
Mohawk College
Business Financial Services -
Mohawk College
Investment funds in Canada -
IFIC, IFSE
Personal financial services advice -
CSI
Financial Planning 1 -
CSI