Puranjay Mahajan

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• Improved patient satisfaction by readily providing an average of 30 personalized medication reviews and 10-20 minor ailment prescribing services weekly.
• Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and services with the new future of pharmacy model.
• Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
• Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
• Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
• Conducted regular audits of the pharmacy's controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
• Managed a high volume of prescriptions daily while maintaining excellent customer service and attention to detail.

• Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
• Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
• Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
• Maintained appropriate drug records and completed reports as necessary.

• Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
• Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
• Contributed to increased sales by offering expert advice on over-the-counter medications and products.
• Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
• Processed insurance claims accurately, minimizing reimbursement issues and ensuring timely payment for services rendered.
• Delivered exceptional customer service through active listening skills and addressing concerns promptly.