Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

PUNMEET KAUR

Brampton,Canada

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Hardworking and passionate job seeker with strong organizational skills eager to secure Public Relation Coordination position. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.


Professional Highlights:

  • Online as well as in surveys indicate a 12% increase in consumer satisfaction over a three-month period. Clearly answered to more than 50 client calls each day.
  • Team Implementation of School Inventory Management software Teach n Go and this helps to reduce 40% of the amount of time spent on administrative tasks, freeing up more time for teaching.
  • Managed data entry operations for a large-scale project, ensuring accuracy and efficiency in data entry and filing. Developed and implemented new data entry.


Overview

2
2
years of professional experience

Work History

Customer Service Representative

CMC Immigration
04.2022 - 12.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.

Data Entry Associate

TJX Company Canada
01.2022 - 04.2022
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Maintained ongoing communication with relevant departments to confirm accurate data delivery.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Sent completed entries to [Job title]s for evaluation and final approval.
  • Increased data entry efficiency by 27% through streamlined processes.

Junior Accountant

Gurukul Model High School
08.2019 - 10.2020
  • Assisted with preparation of monthly financial statements.
  • Prepared journal entries and entered into system using software.
  • Submitted weekly cash flow report that showed inflows, outflows and projections to controller.
  • Performed advanced reviews of business operational trends and expected obligations to prepare accurate forecasts.
  • Prepared working papers, reports and supporting documentation for audit findings.

Education

Diploma - Public Relation

Canadore College
12.2022

MBA - Business Administration, Finance And Marketing

Punjab Technical University
India
2019

Bachelor - Computer Application

Guru Nanak Dev University
2017

Skills

  • Building Customer Trust and Loyalty
  • Responding to Difficult Customers
  • Upbeat and Positive Personality
  • Courteous with Strong Service Mindset
  • Efficient and Detail-Oriented
  • Customer Data Confidentiality
  • Data Entry and Maintenance
  • Customer Service and Assistance
  • Computer Proficiency
  • Solving Customer Concerns
  • Skilled in Microsoft Office
  • Team-Oriented and Cooperative
  • Employee Newsletters
  • Social Media Platforms
  • Media Communications
  • Corporate Social Responsibility
  • Critical Thinking
  • Administrative Support
  • Consumer Behavior
  • Crisis Communications
  • Social Media Engagement

Timeline

Customer Service Representative

CMC Immigration
04.2022 - 12.2022

Data Entry Associate

TJX Company Canada
01.2022 - 04.2022

Junior Accountant

Gurukul Model High School
08.2019 - 10.2020

Diploma - Public Relation

Canadore College

MBA - Business Administration, Finance And Marketing

Punjab Technical University

Bachelor - Computer Application

Guru Nanak Dev University

Similar Profiles

CREATE PROFILE
PUNMEET KAUR