Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Punit B. Mhatre

Mississauga

Summary

To seek a responsible career position, in IT or Telecom Systems, with which I can utilize my skills as well as gain varied experiences and develop additional skills for achieving continued career growth.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Consulting Architect – Professional Services

Openwave Mobility (An ENEA Company)
02.2014 - Current
  • Engagement on customer facing or internal professional services engagements.
  • Lead the technical aspects and the development of project deliverables of standard customer engagements of low to medium complexity.
  • Deployment of the projects in hand.
  • - Installation and Testing of multi node congestion system on LAB / Production Servers.
  • - Deployment of a multi node congestion system using cloud technology (AWS, VMWare, NFV)
  • - Prepare and execute Acceptance Test Plan
  • Interact with Engineering team to improve installation and patching procedures.
  • Contribute to client and internal presentations.
  • Conduct customer training for the inhouse product.
  • Develop relationships with multiple client peers.
  • Analyze work plan and impact of area of responsibility.
  • Create deliverables within scope, quality standards, and time frames.
  • Support and escalate issues as and when required.
  • Customer education by means of MOPS and presentations.
  • Total Work Experience: 20 Years

Sr. Systems Engineer

HERE Solutions (formerly known as Navteq)
04.2013 - 02.2014
  • Worked with Location ID team as an Operations Engineer.
  • Responsible for executing day-to-day Operations Tasks like:
  • - Develop shell script to automate the Sanity check for the deployment.
  • - Responsible for deploying latest Release version.
  • - Responsible for configuring Central Nagios Platform.
  • - Responsible for monitoring of Linux Servers via Nagios Monitoring tool.
  • - Creating knowledge document for new or modified process.
  • - Co-coordinating with counterparts over the globe for all the updates related to Operations.

Core Support Engineer for Linux & Windows

MSCI Services Pvt. Ltd.
12.2009 - 04.2013
  • Managing user accounts under Red Hat 6 for OS / LDAP (389-console)
  • Managing Linux based FTP user accounts for corporate clients.
  • Responsible for handling escalations of Windows / Linux Server received from the Monitoring Team.
  • Responsible for working on Alerts generated by monitoring tools like Zenoss and Nagios.
  • - Disk Space monitoring and maintenance
  • - CPU Utilization monitoring and maintenance
  • - Service Status monitoring such as FTP, HTTP, SSH, etc
  • Working on trouble tickets that are auto-generated by Zenoss Monitoring tool.
  • Handling other escalations/trouble tickets from L1 team and guiding them in their day to day activities.
  • Automation of status Reporting and Daily Routine Activities using simple shell scripts
  • Troubleshooting of user complaints via means of Remote Desktop.
  • - Resolution of Linux Server related complaints remotely using Putty
  • - Resolution of Desktop related complaints using remote desktop tool - Symantec PCAnywhere.
  • Maintaining the Knowledge Base documents up-to-date with respect to all active processes.
  • Coordinating for process migration with respective teams.
  • Providing Knowledge to subordinates for ongoing projects and tasks.
  • Installation of Window’s Client applications and tools using Working with HP Altiris Deployment Server.

NNOC Wireless Data Engineer

Reliance Communications
05.2007 - 12.2009
  • Working with Wireless Data Operation team (R world) at NNOC (National Network Operation Center)
  • Managing Wireless Data services and maintaining SLA, Services include:
  • - R-World (In-house developed Java based VAS platform providing all-in-one service to the mobile device subscribers)
  • - Jataayu WAP Gateway
  • - Jataayu SMS Gateway for promotional Short code SMS
  • Responsible for DM-DSTK (Smart Trust) platform, which includes
  • - Adding SIM card information to DM Platform.
  • - Adding / Updating / Removing of services in SIM Card-Menu over the air.
  • - Manual pushing of applications on end users’ mobile devices.
  • - Troubleshooting and maintenance of DSTK components using VERITAS Cluster Manager Client.
  • - Generating Reports.
  • Linux Red Hat 6 Administration which includes
  • - Performance monitoring and tuning.
  • - Configuration and troubleshooting of components like Disk Volumes, NFS, Web Servers, etc.
  • - Day-to-day maintenance of various Solaris Servers which includes
  • - Disk Space management
  • - CPU Utilization
  • Installed and configured IBM HTTP Server (Apache Based)
  • Responsible for day-to-day operations of different wireless services like R-world, SMS GW, etc.

System Administrator

J P MORGANCHASE through Lauren Information Technology.
03.2006 - 05.2007
  • Administration of user IDs of local application used by the firm and the access level assigned to each ID
  • Giving access to different resources on Network, like printers, Network Storage area etc. to users, using Microsoft Active Directory 2003.
  • Working with Microsoft SMS server application deployment which involves trouble shooting the problems faced during deployment
  • Providing support to Identity & Access Management core services like Creation, Deletion, Maintenance of access ids within Active Directory and Banking Applications.
  • Maintaining the documentation up-to-date with respect to all active processes.

Facility Management & Network Engineer

RELIANCE INFOCOMM through IT-Source India PVT, Ltd.
08.2004 - 02.2006
  • Maintenance of PC’s connected in LAN with more than 1000 nodes
  • Email Configuration, Antivirus, Patch Management, all other desktop and network related tasks.

Customer Support Engineer

Supreme Informatics
11.2000 - 04.2001
  • Installation of Hardware & Software in Head office as well as in Client’s Residence.
  • Handling all the repairs, maintenance, and upgrading related to Desktop Computers

Education

B.E. - Computer Engineering

Lokmanya Tilak College of Engg
01.2004

DIPLOMA - Computer Engineering

Muchhala Polytechnic
01.2001

S.S.C. - undefined

Chogle High School
01.1997

Skills

  • Operating Systems: DOS, and Windows 98-2000-ME-XP-7, SUN Solaris 10, RHEL 5/6/7
  • Application Services: Apache Web server 20, Tomcat, VSFTP, Toad
  • DBMS: MS-Access, SQL, Oracle 8i
  • Languages: ‘C’, ‘C Graphics’, Bash Shell

Languages

English
Hindi
Marathi

Certification

  • Red Hat Certified Engineer for RHEL 6 [Certificate ID 120-168-471]
  • ITIL Foundation Certificate from EXIN.

Timeline

Consulting Architect – Professional Services

Openwave Mobility (An ENEA Company)
02.2014 - Current

Sr. Systems Engineer

HERE Solutions (formerly known as Navteq)
04.2013 - 02.2014

Core Support Engineer for Linux & Windows

MSCI Services Pvt. Ltd.
12.2009 - 04.2013

NNOC Wireless Data Engineer

Reliance Communications
05.2007 - 12.2009

System Administrator

J P MORGANCHASE through Lauren Information Technology.
03.2006 - 05.2007

Facility Management & Network Engineer

RELIANCE INFOCOMM through IT-Source India PVT, Ltd.
08.2004 - 02.2006

Customer Support Engineer

Supreme Informatics
11.2000 - 04.2001

DIPLOMA - Computer Engineering

Muchhala Polytechnic

S.S.C. - undefined

Chogle High School

B.E. - Computer Engineering

Lokmanya Tilak College of Engg

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Punit B. Mhatre