Puneeth Gyarala
Scarborough
Summary
Developed key skills in high-volume restaurant environment, including effective communication and time management. Seeking to transition into new field, leveraging strong organizational abilities and customer service expertise. Focused on adapting these skills to drive success in any new role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Runner
Ishq Restaurant
Scarborough
06.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Cashier
Circle K
07.2023 - 12.2023
- Handled an average of 50 cash transactions per shift at a convenience store, ensuring precision and fostering positive customer interactions
- Processed transactions using advanced POS systems, maintaining a 99% accuracy rate and reducing customer wait times by 40%, resulting in a 15% increase in daily sales revenue
- Provided friendly and approachable customer service, resolving an average of 20 inquiries per day with a welcoming demeanor, leading to consistently high customer satisfaction ratings
- Maintained a clean and organized checkout area at a bustling convenience store, contributing to a smooth shopping experience for an average of 70 daily customers and facilitating efficient transactions
D.E.O
Reliance Trends
06.2022 - 10.2022
- Collaborated with cross-functional teams to optimize warehouse operations, resulting in increased productivity and improved teamwork among 15+ members
- Managed time effectively to meet deadlines and multitask in a fast-paced warehouse environment, consistently completing projects on schedule with a 90% success rate
- Processed customer orders at a warehouse with a 95% accuracy rate, ensuring timely fulfillment for an average of 200 orders per week
- Conducted workload assessments and implemented new operational processes, leading to a 30% increase in productivity
Education
Project Management Information Technology
Seneca College
12.2024
Cyber Security
Canadore College of Applied Arts And Technology
12.2023
Skills
- Time Management & Efficiency
- Fast & Accurate Data Entry
- Team collaboration
- Multitasking in High-Pressure Environments
- Strong Verbal Communication
- Problem Solving & Conflict Resolution
- POS system Proficiency
- Attention to Detail
Languages
English
Native or Bilingual
Telugu
Native or Bilingual
Hindi
Full Professional
Certification
Salesforce Administrator
Timeline
Food Runner
Ishq Restaurant
06.2024 - Current
Cashier
Circle K
07.2023 - 12.2023
D.E.O
Reliance Trends
06.2022 - 10.2022
Project Management Information Technology
Seneca College
Cyber Security
Canadore College of Applied Arts And Technology