Summary
Overview
Work History
Education
Skills
Timeline
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Puneet Sidhu

Beaumont

Summary

Dynamic supervisor with a proven track record, excelling in team leadership and conflict resolution. Successfully implemented performance evaluations and training programs, enhancing team efficiency and customer satisfaction. Adept at maintaining safety compliance while fostering a positive work environment, driving operational success through effective communication and strategic planning.

Overview

4
4
years of professional experience

Work History

Supervisor

Dairy queen
Edmonton
06.2024 - 12.2024
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Identified needs of customers promptly and efficiently.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Responded to customer questions regarding products, prices and availability.
  • Implemented strategies to take advantage of new opportunities.

Supervisor

Dairy queen
Brandon
11.2021 - 05.2024
  • Assessed company operations for compliance with safety standards.
  • Conducted regular performance evaluations, providing constructive feedback, and setting individual goals.
  • Performed opening and closing duties such as counting money in the register drawer, setting alarms.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Directed and supervised team of 15 employees in daily operations.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Crew Member

Mcdonalds
Brampton
07.2020 - 09.2021
  • Warmly greeted visitors to promote great customer service and a positive ordering experience.
  • Educated customers on menu items, product ingredients, and nutritional values.
  • I talked pleasantly with customers while taking orders, and I promoted a positive image for the business.

Education

Public Relations

Canadore College of Applied Arts And Technology
Brampton, ON
08-2021

Skills

  • Team leadership
  • Performance evaluation
  • Employee training
  • Conflict resolution
  • Customer service
  • Document management
  • Time management
  • Safety compliance

Timeline

Supervisor

Dairy queen
06.2024 - 12.2024

Supervisor

Dairy queen
11.2021 - 05.2024

Crew Member

Mcdonalds
07.2020 - 09.2021

Public Relations

Canadore College of Applied Arts And Technology

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Puneet Sidhu