Puneet Sharma
Scarborough,Canada
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. Here, I am seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Recruiter Specialist
Roelda Services
04.2023 - 08.2024
- Reached the defined targets for hiring for different jobs (time, costs, quality)
- Managed posting of job vacancies.
- Scheduled people for different jobs and maintained their contracts.
- Co-ordinate with Clients, and vendors to ensure smooth functioning of the business.
- Keep tracked of logistics and other administrative duties.
- Was responsible for the preparation and processing of biweekly payroll, hourly employee validations, and benefit changes for over 100 employees and making invoices in Quickbooks.
- Established/maintained employee records; ensured that employee changes were entered correctly and made on a timely basis.
- Managed phone calls and correspondence (e-mail, letters, packages etc.)
- Received and sort daily mail/deliveries/couriers.
- Performed other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
Customer Service Representative
KFC
02.2022 - 02.2023
- Maintained customer satisfaction with forward thinking strategies
- Answered customer telephone calls promptly to avoid on – hold wait times
- Offered advice and assistance to customers, paying attention to special needs and wants
- Recommended products to customer, thoroughly explaining details
- Investigated and resolved customer inquiries and complaints quickly
- Responded proactively and positively to rapid change
- Exhibited high energy and professionalism when dealing with clients and staff
- Educated customers about billing, payment processing and supporting policies and procedures
- Trained new personnel regarding company operations, policies, and services
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
PHARMACY ASSISTANT
KAPOOR HOSPITAL
12.2020 - 12.2021
- Assisted pharmacist with locating necessary orders and medications
- Received and stocked inventory of medications and orders supplies
- Documented records of controlled substances following protocols
- Scheduled, re-scheduled and cancelled appointments based on pharmacist
- Ability to work in Fast paced environment
- Ability to prioritize tasks and multitask effectively
- Entered prescription to the computer system
- Delivered excellent communication service via phone and in person to guide patients
- Prepared blister packs.
EXECUTIVE PRODUCTION ASSITANT
Curehealth Pharmaceutical
06.2019 - 07.2020
- Assembled production materials, monitored process, ensured compliance regulations, and maintained safe work
- Maintained energy and enthusiasm in a fast-paced environment
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Maintained excellent attendance record, consistently arriving at work on time
- Participated in team building activities to enhance working relationships.
Education
Healthcare Administration - Administration
St. Lawernce Alpha College of Business & Tech
04.2023
WHMIS TRAINING CERTIFICATE -
03.2023
GMP TRAINING CERTIFICATE -
03.2023
Bachelor Of Pharmacy - Pharmacy
ST. Soldier Group Of Institutions
12-2019
Skills
- Dedicated professional with demonstrated skills in customer service for more than 1 year
- Careful picker with extensive knowledge of packing and shipment procedures
- Expert in Quickbooks Software
- Payroll Administration
- Well – versed in operating Microsoft office, MS Word, Outlook
- Basic Medical terminology proficient
- Human Resources
- Staff Management
- Strong Communication Skills
- Staffing and recruitment
- Technical recruiting
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Punjabi
Native or Bilingual
Certification
First Aid with CPR & AED Certificate
Timeline
Recruiter Specialist
Roelda Services
04.2023 - 08.2024
Customer Service Representative
KFC
02.2022 - 02.2023
PHARMACY ASSISTANT
KAPOOR HOSPITAL
12.2020 - 12.2021
EXECUTIVE PRODUCTION ASSITANT
Curehealth Pharmaceutical
06.2019 - 07.2020
Healthcare Administration - Administration
St. Lawernce Alpha College of Business & Tech
WHMIS TRAINING CERTIFICATE -
GMP TRAINING CERTIFICATE -
Bachelor Of Pharmacy - Pharmacy
ST. Soldier Group Of Institutions
First Aid with CPR & AED Certificate
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