Puneet Kumar
Winnipeg,Canada
Summary
Results-driven professional with a proven track record of delivering quality work and exceptional service. Known for strong communication and teamwork skills, effectively contributing to the achievement of company goals. Committed to continuous learning and professional development to enhance workplace effectiveness.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Benefits Specialist/Life Insurance Agent
AO Globe Life
Winnipeg, Canada
05.2025 - 11.2025
- Evaluated client needs to recommend suitable insurance solutions.
- Conducted follow-ups to ensure satisfaction and policy updates.
- Processed applications by collecting documents, completing forms, and submitting for approval.
- Scheduled appointments for clients, ensuring optimal time management and efficiency.
Marketer/ Production Supervisor
Rabro Sports Pvt Ltd.
Jal, India
12.2024 - 03.2025
- Developed and managed marketing campaigns across traditional and digital channels.
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Addressed inquiries promptly through various communication methods.
Team Member/Baker
Tim Hortons
Winnipeg, Canada
11.2021 - 11.2024
- Delivered quality food and beverage services, ensuring timeliness in fast-paced environments.
- Resolved customer concerns promptly through professional communication and service expertise.
- Managed cash counter operations, enhancing overall transaction flow.
- Maintained safety standards by proper food handling.
Cashier/Sales Associate
Dollarama Inc.
Winnipeg, Canada
10.2021 - 11.2021
- Providing a positive customer experience with fair, friendly, and courteous service.
- Handled client issues, ensuring timely resolution.
- Implemented procedural guidelines to maintain efficient checkout processes.
Security Guard
ESM Solutions
Toronto, Canada
06.2021 - 11.2021
- Patrolled property to secure premises and personnel, reporting irregularities promptly.
- Completed reports documenting occurrences, surveillance activities, and witness interviews.
- Collaborated with emergency personnel to provide necessary support during incidents.
Merchandise Handler
GAP Inc
Brampton, CA
09.2020 - 07.2021
- Executed picking, packing, and shipping tasks with RF scanners.
- Stacked merchandise to ensure safe and stable loads.
- Executed general housekeeping tasks to maintain safety and cleanliness.
Assembler/Production Worker
Allseating Inc
Mississauga, Canada
08.2019 - 12.2019
- Sourced accurate materials to fulfill specified orders efficiently.
- Employed power tools for assembly completion, and examined final products against defined quality standards.
Education
Ontario College Diploma - Business
Northern College At Pures
Toronto, ON09.2020
Senior Secondary - Commerce
Cambridge International School
Jalandhar, IN04.2018
Skills
- Team coordination
- Client assessment
- Digital marketing strategies
- Customer retention techniques
- Microsoft Office proficiency
- Operational efficiency
- Customer engagement practices
- Time management skills
- Product knowledge
Certification
- Life & Accident/Sickness Insurance License - Manitoba
- Life & Accident/Sickness Insurance License - Saskatchewan
- Google Digital Marketing & E-commerce Professional Certificate
- First Aid and CPR Certification (Ontario Security Training)
Timeline
Benefits Specialist/Life Insurance Agent
AO Globe Life
05.2025 - 11.2025
Marketer/ Production Supervisor
Rabro Sports Pvt Ltd.
12.2024 - 03.2025
Team Member/Baker
Tim Hortons
11.2021 - 11.2024
Cashier/Sales Associate
Dollarama Inc.
10.2021 - 11.2021
Security Guard
ESM Solutions
06.2021 - 11.2021
Merchandise Handler
GAP Inc
09.2020 - 07.2021
Assembler/Production Worker
Allseating Inc
08.2019 - 12.2019
Ontario College Diploma - Business
Northern College At Pures
Senior Secondary - Commerce
Cambridge International School