Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Puneet Kaur

Caledon

Summary

Dynamic and detail-oriented professional with extensive experience at American Eagle Outfitters, excelling in inventory management and order processing. Proven ability to enhance efficiency through effective communication and active learning. Recognized for resolving customer issues swiftly, ensuring a seamless shipping and logistics operation. Committed to delivering exceptional service and maintaining high standards.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

service intario
Milotn
02.2024 - Current
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved customer complaints promptly and efficiently.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.

Picker and Packer

American Eagle Outfitters
Mississauga
10.2021 - 07.2022
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Used handheld scanners to key in data for packages.
  • Assisted in training new pickers on warehouse procedures.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Selected items from warehouse inventory based on order sheets.

Packer and Shipper

sci logistics
Mississauga
12.2020 - 07.2021
  • Operated hand trucks, pallet jacks to move materials.
  • Assisted in line changeovers and returned raw material to stock.
  • Managed stock of packing materials and supplies, requesting resupply as necessary.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Operated machinery for wrapping, boxing, and labeling products.

Education

Computer System Technician - Computer Sciene

Canadore College
Mississauga, ON
01-2018

Skills

  • Inventory management
  • Shipping and logistics
  • Order processing
  • Data entry
  • Attention to detail
  • Communication skills
  • Active learner

Certification

  • personal care aide-tier 2
  • first aid and cpr
  • nvci training
  • whims

Timeline

Customer Service Representative

service intario
02.2024 - Current

Picker and Packer

American Eagle Outfitters
10.2021 - 07.2022

Packer and Shipper

sci logistics
12.2020 - 07.2021

Computer System Technician - Computer Sciene

Canadore College

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