Puneet Kaur
Vancouver,BC
Summary
Offering excellent communication and organizational abilities, with strong commitment to learning and growing in professional setting. Delivers exceptional customer service and administrative support, including efficient handling of phone systems and scheduling. Ready to use and develop these skills in the Clerical role.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Dietary Aide
St. Paul's Hospital
10.2023 - Current
- Served meals to residents in accordance with established schedules and dietary procedures.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
Housekeeping Aide
St. Pauls Hospital
10.2023 - Current
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces
- Cleaned bathrooms, including toilets, tubs, showers and sinks
- Changed bed linens and towels, tidied up rooms
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms
- Sanitized all areas of the hotel lobby and public restrooms
- Responded to requests from guests regarding housekeeping needs
- Organized closets with hangers for guests' clothing items
- Observed proper use of chemicals when cleaning various surfaces
- Ensured that all health standards were met during cleaning operations
- Used cleaning chemicals following proper guidelines
- Cleaned building floors by sweeping, mopping and scrubbing
Front Desk Receptionist
Public Labs
- Increased guest retention by maintaining a welcoming and organized reception area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
Food Service
Dairy Queen
- Resolved customer complaints in a timely manner while ensuring customer satisfaction
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions
- Performed monthly inventory checks to ensure sufficient stock levels for all products
Food Service Worker
Baba Sweets
- Cleaned kitchen areas, equipment and utensils
- Stocked supplies such as food, dishes, utensils, and cleaning materials
- Served meals to customers in a friendly and courteous manner
- Greeted customers upon arrival in the dining area
- Delivered food orders promptly and accurately to guests tables
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas
- Ensured that all foods were prepared according to health department regulations
- Operated dishwashing machines safely and efficiently
- Properly stored all leftover food items after each shift
Education
High School Diploma -
R.J.M.S. Sen Sec School
Punjab03-2019
Diploma in Computer And Accounting -
Parahills Computers
Punjab 11-2020
Associate of Arts -
Alexander College
Burnaby07-2023
Medical Terminology -
Red Cross
British Columbia Skills
- Software proficiency (MS Word, Excel and Powerpoint)
- 40-50 wpm keyboard speed
- Teamwork
- Verbal and written communication
- Cleaning procedures
- Customer service
- Menu planning
- Food safety
Certification
- Medical Terminology, 05/15/24,
- DCA (Diploma in Computer and Accounting)
- Food Safe Certificate Level 1, 2024
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Dietary Aide
St. Paul's Hospital
10.2023 - Current
Housekeeping Aide
St. Pauls Hospital
10.2023 - Current
- Medical Terminology, 05/15/24,
- DCA (Diploma in Computer and Accounting)
- Food Safe Certificate Level 1, 2024
Front Desk Receptionist
Public Labs
Food Service
Dairy Queen
Food Service Worker
Baba Sweets
High School Diploma -
R.J.M.S. Sen Sec School
Diploma in Computer And Accounting -
Parahills Computers
Associate of Arts -
Alexander College
Medical Terminology -
Red Cross
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