Puneet Kaur
Winnipeg,MB
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
AAR Financial
Winnipeg, MB
12.2022 - 03.2023
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Health Care Aide
Daughter On Call
Brandon, MB
08.2022 - 11.2022
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Health Care Aide
Brandon Regional Health Centre
Brandon, MB
07.2022 - 08.2022
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Improved patient outlook and daily living through compassionate care.
- Tracked and reported clients' progress based on observations and conversations.
Student Wellness Club
Assiniboine Community College
Brandon, MB
02.2022 - 08.2022
- Answered incoming phone calls to address questions or transfer to appropriate staff members.
- Promoted events and services via information tables and designated campus events.
- Coordinated successful student organization events and activities.
- Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
Security Guard
MAXX Security
Brandon, MB
12.2021 - 06.2022
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Investigated reported incidents to protect company assets.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
Receptionist
Blue Heavens
Sunam, Punjab
04.2020 - 06.2021
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled and confirmed appointments.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
Education
Comprehensive Health Care Aide
Assiniboine Community College
Brandon, MB08.2022
High School Diploma -
DAV Public School
India04.2019
Skills
- Data Entry
- Calm and Professional Under Pressure
- Multitasking and Prioritization
- Courteous with Strong Service Mindset
- Verbal and Written Communication
- Quick Problem Solver
- Critical Thinking
- Planning & Organizing
Certification
- Microsoft Office Specialist (MOS)
- Certified Nursing Assistant
- BLS/CPR
Timeline
Customer Service Representative
AAR Financial
12.2022 - 03.2023
Health Care Aide
Daughter On Call
08.2022 - 11.2022
Health Care Aide
Brandon Regional Health Centre
07.2022 - 08.2022
Student Wellness Club
Assiniboine Community College
02.2022 - 08.2022
Security Guard
MAXX Security
12.2021 - 06.2022
Receptionist
Blue Heavens
04.2020 - 06.2021
Comprehensive Health Care Aide
Assiniboine Community College
High School Diploma -
DAV Public School
Similar Profiles
DIVYANSHU ANEJADIVYANSHU ANEJA
Financial Service Representative at AAR FinancialFinancial Service Representative at AAR Financial
Parandeep Singh .Parandeep Singh .
Financial Services Representative at AAR FinancialFinancial Services Representative at AAR Financial
Nzomo julianahNzomo julianah
Staff Nurse at AAR HospitalStaff Nurse at AAR Hospital