Puneet Kalra
Toronto
Summary
Reliable Quality Control supervision. Skilled in calibrating equipment, finishing documentation, and tracking results. Successful at monitoring and validating manufacturing activities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manufacturing Production Supervisor
AWD
08.2021 - Current
- Communication liaison between management and employees.
- Utilize workforce to create production schedules to achieve production goals and meet shipping deadlines.
- Organize work order schedule, raw material staging, finished good removal.
- Assist in training of employees on various job duties.
- Ensure Health & Safety policy and procedures are met.
- Manage a team of approximately 35-40 employees.
- Address any employee complaints and resolve any problems.
Condominium security guard (Part-Time)
BUP Security services Inc.
12.2021 - 02.2022
- Provided security services at Toronto and Etobicoke locations.
- Patrol assigned areas to guard against theft, fire, and vandalism.
- Operate security control-room equipment; ensure safety and emergency procedures are followed.
Assembly Worker
KEAR Fabrications
02.2021 - 03.2021
- Working as a machine worker at several stations.
- Assisting the supervisor at selected projects.
- Quality assurance across the production line and damage repairs.
Customer care representative
Flipkart
07.2020 - 12.2020
- Handle 50+ customer interactions per day, giving detailed, personalized, friendly, and polite service to ensure customer retention and satisfaction.
- Collect source data such as customer names, addresses, phone numbers, and credit card information for over 1000 customers and enter data into customer service software.
- Proficient in video conferencing platforms such as Zoom, Hangouts, and Skype, able to communicate with customers across a variety of channels.
Education
Ontario Graduate Certificate - Marketing Management: Digital Media
Lambton College
Toronto, ONTARIO05.2022
Bachelor of Arts - Humanities / Economics
Shaheed Bhagat Singh College
05.2019
Skills
- Administrative Skills : Maintaining records, Making reports, Scheduling appointments, Client coordination
- Computer skills : ERP systems, Excel, Troubleshooting
- Hard skills : CNC profile cutting, pneumatic powered tools, Industrial tools, Forklift experience, universal Milling
- Soft skills : Team leadership, Material Handling, Production Targets, Adaptability
Certification
- Emergency First Aid and CPR/AED Level C
- Individual Security Guard License.
- A2 Level French speaking - Langma institute Delhi.
Timeline
Condominium security guard (Part-Time)
BUP Security services Inc.
12.2021 - 02.2022
Manufacturing Production Supervisor
AWD
08.2021 - Current
Assembly Worker
KEAR Fabrications
02.2021 - 03.2021
Customer care representative
Flipkart
07.2020 - 12.2020
Ontario Graduate Certificate - Marketing Management: Digital Media
Lambton College
Bachelor of Arts - Humanities / Economics
Shaheed Bhagat Singh College
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