Puneet Garg
Windsor,ON
Summary
Energetic professional with background in promotional and demonstration roles, known for high productivity and efficiency in task completion. Possess specialized skills in product demonstration, customer engagement, and persuasive communication. Excel at interpersonal relations, problem-solving, and adaptability, ensuring seamless promotion campaigns and elevated customer experiences.
Overview
7
7
years of professional experience
Work History
Learning Ambassador
Amazon
Windsor, Ontario
05.2024 - Current
- Provide training to associates on various warehouse processes and best practices. Answer associates' questions and address concerns related to operations and safety.
- Conduct audits on associates to evaluate their performance, identify areas for improvement, and provide constructive feedback to enhance productivity and efficiency.
- Assist associates with stowing packages, solving package issues, inducting items into the system, sorting, and feeding packages onto conveyor belts.
- Receive carts and pallets from trailers, offload and load XPT carts, and manage the movement of carts and pallets filled with packages.
- Oversee and manage clusters during sorting and stowing processes to ensure efficient operations.
- Assist in locating missing packages and resolving package discrepancies.
- Helping associates with picking and loading carts that are assigned to drivers for delivery.
- Help managing induction rates and stowing FPH metrics to meet performance goals.
- Provide guidance on workplace safety practices to help associates prevent injuries and maintain a safe working environment.
- Use pallet jacks to move pallets within the warehouse and operate walkie-talkies for effective communication with the operations team.
- Support process assistants, learning trainers, and managers with daily operations to ensure seamless workflow and adherence to organizational standards.
Financial Representative
CIBC
Oakville, Ontario
07.2021 - 04.2024
- Provided timely responses to customer inquiries about financial products and services.
- Conducted risk assessments for customers based on their circumstances.
- Coordinated with internal departments such as underwriting and operations when needed.
- Organized meetings with potential clients to discuss their financial goals and objectives.
- Prepared annual reviews for existing clients regarding their current portfolio performance compared against established benchmarks.
Store Associate
Sobeys
Oakville, Ontario
01.2020 - 06.2021
- Assisted customers in finding items, providing information about products and answering questions.
- Tracked inventory levels to ensure adequate stock availability at all times.
- Received incoming shipments of merchandise and checked for damaged or missing items.
- Organized backroom storage areas neatly so that all items were easy to locate.
- Operated the cash register accurately and efficiently to process cash, check or credit card transactions.
- Adhered to safety regulations when handling hazardous chemicals used in cleaning supplies.
- Handled returns and exchanges according to company policy.
Shift Supervisor
Freshly Squeezed
Niagara-on-the-Lake, Ontario
01.2018 - 02.2020
- Assigned tasks to team members based on their strengths and skill sets.
- Reviewed employee time sheets for accuracy before submitting them for payroll processing.
- Addressed any issues that arose during the shift in a proactive manner.
- Resolved customer complaints promptly.
- Monitored staff performance to ensure quality standards were met.
- Taught staff upselling techniques to meet revenue targets.
Education
Computer Engineering Technician -
Niagara College
Welland, ON07-2020
Skills
- Educational technology
- Adaptive learning
- Learning styles
- Collaborative learning
- Feedback delivery
- Online learning platforms
- Safety management
- Attendance tracking
- Management support
- Data entry
- Report analysis
- Multilingual
- Process analysis
- Microsoft Excel, Word, Outlook, Microsoft Teams
Timeline
Learning Ambassador
Amazon
05.2024 - Current
Financial Representative
CIBC
07.2021 - 04.2024
Store Associate
Sobeys
01.2020 - 06.2021
Shift Supervisor
Freshly Squeezed
01.2018 - 02.2020
Computer Engineering Technician -
Niagara College
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