Summary
Overview
Work History
Education
Skills
Languages
Timeline
DeliveryDriver

Puneet Bagri

Surrey,BC

Summary

Dynamic delivery driver with 10 years experience with clean driving record and a positive attitude, recognized for enhancing customer satisfaction at Amazon through optimized route planning. Proven ability to manage time effectively and ensure timely deliveries, leveraging GPS technology to improve efficiency and meet tight deadlines.

Overview

12
12
years of professional experience

Work History

Delivery Driver

Amazon
06.2024 - Current
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Delivery Driver

Uber Eats
02.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Operations Manager

Samsung SDS
05.2022 - 11.2023
  • Supervised operations staff and kept employees compliant with company policies and procedures.

E-Commerce Assistant

Remco Ltd
01.2018 - 03.2022
  • Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
  • Conducted thorough market research to identify trends and opportunities for future growth in the e-commerce sector.

Manager

Dhaliwal Banquet Hall
04.2015 - 03.2018
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed and motivated employees to be productive and engaged in work.

Logistics Associate

Sunrise Kitchens Cabinet Ltd.
01.2013 - 05.2015
  • Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
  • Reduced order processing time with streamlined packing and shipping processes.
  • Managed supply chain operations, optimizing transportation routes and carrier selection for cost savings.
  • Optimized warehouse layout for maximum space utilization and efficient material handling practices.

Education

BBA -

Kwantlen Polytechnic University
Surrey, BC
05-2015

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • GPS and route planning
  • Clean driving record
  • GPS operation
  • Safe driver training
  • Commercial driving
  • Pre-trip and Post-trip inspections
  • Heavy lifting
  • Time management
  • Local routes
  • Traffic laws
  • class 4 commercial license

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Delivery Driver

Amazon
06.2024 - Current

Delivery Driver

Uber Eats
02.2023 - Current

Operations Manager

Samsung SDS
05.2022 - 11.2023

E-Commerce Assistant

Remco Ltd
01.2018 - 03.2022

Manager

Dhaliwal Banquet Hall
04.2015 - 03.2018

Logistics Associate

Sunrise Kitchens Cabinet Ltd.
01.2013 - 05.2015

BBA -

Kwantlen Polytechnic University

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Puneet Bagri