Pukar Thapa
Brampton,Canada
Summary
Motivated and knowledgeable industrious worker seeking a position to utilize relevant skills and customer service skills to provide excellent service and contribute to the company’s success.
Good knowledge of Sanitation, PPE, HACCP, GMP. Strong customer service skills with a friendly and approachable demeanor. Excellent communication skills, both verbal and written. Ability to stand for long hours, lifting, bending. Demonstrated ability to work well in a team-oriented environment. Detail-oriented and organized, capable of multitasking and prioritizing tasks effectively.
Overview
5
5
years of professional experience
Work History
General Labor
Maple Leaf Foods
02.2023 - 09.2023
- Transport raw materials finished products and packaging materials throughout plant and warehouse manually, or with powered equipment
- Measure and dump ingredients into hoppers of mixing and grinding machines or mobile tank trucks
- Feed and unload food, beverage, and associated products processing machines
- Feed flattened boxes into forming machines to construct containers
- Remove filled containers from conveyors and manually pack goods into bags, boxes, or other containers
- Sanitize production area, conveyors, containers, and processing machines
Customer Service Representative
Tiny Hands Nepal
07.2018 - 08.2020
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Higher Education - Computer Science
COHED
01.2010
Skills
- General labor
- General ledger familiarity
- Development team collaboration
- Strong collaboration skills
- Email marketing collaboration
- General Maintenance Knowledge
Languages
English
Full Professional
Hindi
Full Professional
Nepali
Native or Bilingual
Timeline
General Labor
Maple Leaf Foods
02.2023 - 09.2023
Customer Service Representative
Tiny Hands Nepal
07.2018 - 08.2020
Higher Education - Computer Science
COHED
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