Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

PUJAN VYAS

Vancouver,BC

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Manager

D.P. Enterprise
11.2019 - 09.2022
  • Evaluated hiring, firing, and promotion requests.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Oversaw reporting functions to executive leadership.
  • Collaborated with vendors, suppliers and transport carriers.
  • Supervised and managed product-related communication to achieve messaging accuracy and product correctness.
  • Managed inventory, production, workflow and distribution, analyzing each stage of product life cycle and recommending improvements to streamline processes.
  • Scheduled transport in coordination with vendors, suppliers and carriers.
  • Validated load plans, cargo readiness and transportation documentation.
  • Administered $100,000 yearly budget.

Event Crew

Social Nations
08.2019 - 10.2019
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Delivered information and details of interest about facility to visitors.
  • Issued tickets to customers and collected payment and fees for desired services.
  • Helped organize and manage successful events with attendance of over 600 people.

Inventory and Logistics

Shree Mata Implex
12.2018 - 04.2019
  • Stock Management
  • Assisting in shelving goods in racks for display
  • Skilled in Cargo Logistics (Parcel Packing)
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • I worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties under applicable standards, policies, and regulatory guidelines to promote a safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced atmosphere.
  • Maintained energy and enthusiasm in a fast-paced environment.
  • 'Managed over 50 customer calls per day.' or, "Increased sales by 10%".

Server/Barista

Burger Singh
06.2018 - 11.2018
  • Greeting people, taking orders, and serving their burgers
  • Ability to organize work and work under strict time constraints
  • Worked as a team player to ensure each customer received the best service possible and provided quality Customer Service in a large, fast-paced environment
  • Re-stocking the Inventory
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Checked guests' identification before serving alcoholic beverages.

Cashier

Dmart
01.2018 - 11.2018
  • Operated cash register for cash, check, and credit card transactions accurately.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Collected and authorized payments of guests.
  • Lifted up to 60 pounds at once and used forklift to move heavier loads
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Education

Masters of Business Administration -

University Canada
2024

BBA - Marketing

Thakur College of Science And Commerce
Mumbai, India
04.2021

Skills

  • Teamwork
  • Communication skills
  • Fast- learner
  • Hardworking
  • Punctuality
  • Organized
  • Customer Relationship
  • Listening
  • Attention to Detail
  • Food and Beverage Pairings
  • Dish Preparation
  • Price Memorization
  • To-Go Order Preparation
  • Cash Register Systems
  • Money Handling
  • Coaching and Mentoring
  • Till Counting
  • Time Management Skills
  • Verbal and Written Communication
  • Order Taking
  • Refunds and Exchanges
  • Sales Expertise
  • Database Development
  • Cross-Functional Team Leadership
  • Warehousing Functions
  • Budget Administration
  • Accuracy and Efficiency
  • Locating Venues
  • Ticket Taking
  • Preparing for Events
  • Sanitation Practices
  • Customer Care

Certification

Serve it RIght

Timeline

Senior Manager

D.P. Enterprise
11.2019 - 09.2022

Event Crew

Social Nations
08.2019 - 10.2019

Inventory and Logistics

Shree Mata Implex
12.2018 - 04.2019

Server/Barista

Burger Singh
06.2018 - 11.2018

Cashier

Dmart
01.2018 - 11.2018

Masters of Business Administration -

University Canada

BBA - Marketing

Thakur College of Science And Commerce

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