Summary
Overview
Work History
Education
Skills
Languages
Timeline
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PUI YIP CHAN

Toronto,ON

Summary

Dynamic professional with extensive experience in customer service and logistics. Proven ability in time management and proficient in MS Office, enhancing office efficiency. Recognized for mentoring skills and implementing effective inventory processes, contributing to improved service quality and client satisfaction. In the nail art industry, I have won design and drawing championships in Taiwan and South Korea, and also received a nail art award from South Korea's Radio.

Overview

13
13
years of professional experience

Work History

Receptionist

Bayside Salon and Spa
07.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Manicurist and Eyelashes Stylist

Parrot Nails
03.2023 - 03.2024
  • Mentored junior manicurists to improve their skills, resulting in a higher overall quality of service provided at the salon.
  • Developed efficient inventory management processes, maintaining optimal stock levels while minimizing waste from expired or unused products.
  • Skilled in designing styles and drawing anime characters, with awards won in competitions in Korea and Taiwan

Logistics Coordinator

Geodis Logistics (HK) Limited
04.2022 - 03.2023
  • Responsible for maintaining the inventory of Hermès products in our company's warehouse, communicating with retail stores, and arranging deliveries to customers' homes.
  • Ensured compliance with industry regulations, reducing the risk of fines or penalties.

Manicurist and Eyelashes Stylist

Miss Pink Nails
11.2019 - 02.2022
  • Educated clients on proper nail care techniques, promoting healthier nails and overall satisfaction with services rendered.
  • Prepared nail beds and cuticles, shaped nails and applied polish.
  • Assisted in training new team members on best practices in nail care techniques, fostering a supportive learning environment within the workplace.

Logistics Coordinator

Wayson Logistics Agent (HK) Limited
06.2016 - 09.2019
  • Tracked orders and notified customers of status or potential delays.
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
  • Updated and maintained databases to track shipments and inventory.

Security Officer

Aviation Security Company Limited
10.2014 - 03.2016
  • Detected potential threats by utilizing advanced technology such as X-ray machines and explosive trace detectors.
  • Reduced risk of security breaches by maintaining a high level of vigilance and awareness in monitoring surveillance systems.
  • Enhanced airport security by conducting thorough screenings and inspections of passengers, baggage, and cargo.

Logistics Coordinator

UTI (HK) Limited
10.2012 - 03.2014
  • Improved order accuracy through meticulous data entry and verification processes.
  • Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
  • Implemented a warehouse organization system that increased storage capacity and accessibility.

Education

High School Diploma -

Create Career College
Vancouver, BC
03-2026

High School Diploma -

Ho Dao Colleges
Hong Kong
02-2012

Skills

  • Proficient PC knowledge in MS word, Excel, Outlook, PowerPoint
  • Image creation and drawing, such as Canvas and Procreate
  • Time management and scheduling

Languages

Cantonese
Native or Bilingual
Mandarin
Native or Bilingual
English
Professional Working

Timeline

Receptionist

Bayside Salon and Spa
07.2024 - Current

Manicurist and Eyelashes Stylist

Parrot Nails
03.2023 - 03.2024

Logistics Coordinator

Geodis Logistics (HK) Limited
04.2022 - 03.2023

Manicurist and Eyelashes Stylist

Miss Pink Nails
11.2019 - 02.2022

Logistics Coordinator

Wayson Logistics Agent (HK) Limited
06.2016 - 09.2019

Security Officer

Aviation Security Company Limited
10.2014 - 03.2016

Logistics Coordinator

UTI (HK) Limited
10.2012 - 03.2014

High School Diploma -

Create Career College

High School Diploma -

Ho Dao Colleges

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PUI YIP CHAN