Pui Kwan Chau (Daisy)

• Service international and domestic travel bookings, particularly within the high-end luxury travel segment; including Flight Tickets, Hotels, Car Rental, and Private jet.
• Fulfill Lifestyle requests, I.e. Dinning, Limousine Transfers, Tickets to Recreation and Sport Events, etc.
• Use various Global Distribution System, including Sabre.
• Achieved 80 to 100 percent of customer satisfactory from surveys

• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
• Answered questions about store policies and addressed customer concerns.

- Carried out safety, first aid and security procedures according to policies, regulations and guidance.

- Delivered inflight service(Economic class and Business class). E.g. serve beverages and food items, assisted with baggage storage, deliver onboard announcements.

- collaborate with team members to achieved target.

- proved successful working within tight deadlines and fast-paced atmosphere.

- Achieved 4.48 out of 5 in customer satisfaction survey.

- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.

- Engaged safety devices and monitored attraction during operation to reduce safety risk.