JASEELA MULLATH VALAPPIL
Kitchener,Canada
Summary
Compassionate and motivated PSW with hands-on experience gained through clinical placement and two years of volunteer work supporting elderly and disabled clients. Skilled in assisting with daily living activities, personal care, and providing emotional support while maintaining client dignity and safety.
Overview
7
7
years of professional experience
1
1
Certification
Work History
food services
Tim Hortons
Waterloo, ON
11.2025 - Current
- Prepare coffee, tea, iced drinks, sandwiches, wraps, donuts, and baked goods.
- Follow Tim Hortons' food safety standards.
- Keep the front area, counters, and dining area clean.
- Restock cups, lids, food items, condiments, and supplies.
2nd Clinical Placement
Parkwood Community Long-Term Care
Waterloo, Canada
11.2025 - 12.2025
- Provided person-centered care.
- Assisted with transfers, toileting, and meal support.
- Document care activities, as per facility policy.
- Worked collaboratively with RNs, RPNs, and PSWs.
1st Clinical Placement
Highview Residence
Kitchener, Canada
09.2025 - 10.2025
- Assisted residents with dementia in activities of daily living (ADLs).
- Supported personal care, including hygiene, mobility, and feeding.
- Followed infection control and safety protocols.
- Communicated effectively with nurses and care teams.
Babysitter
home
Kitchener, Canada
09.2024 - 04.2025
- Prepared nutritious meals and snacks for children.
- Ensure safety, hygiene, and comfort during meal and play times.
- Support healthy habits and daily routines in a caring environment.
Customer Service Executive
Air India Sats Pvt. Ltd.
07.2022 - 08.2023
- Delivered excellent customer service in a high-pressure environment.
- Handled client inquiries and ensured satisfaction with timely assistance.
- Maintained professional standards of safety, organization, and efficiency.
Volunteer
Thavanoor care home
, India
03.2019 - 08.2021
- Supported dietary and personal care staff in providing daily meals and assistance to residents.
- Helped with meal preparation, portioning, and serving food according to individual dietary needs.
- Assisted residents with feeding, mobility, and personal hygiene under supervision.
- Ensure cleanliness, sanitation, and safety within dining and living areas.
- India
Education
Diploma - personal support worker
Conestoga College Institute of Technology And Advanced Learning
Kitchener12-2025
Diploma - Global hospitality management
Conestoga College Institute of Technology And Advanced Learning
Kitchener12-2024
Diploma - Aviation Management
Euresian Institute of Management.
India09-2023
Bachelor of Arts - arts in English
Assabah Arts And Science College
India03-2021
Skills
- Multitasking and time management
- Person-centered care
- Effective communication
- Team collaboration
- Assisting with mobility and transfers
- Vital signs monitoring
- Documentation and reporting skills
- Dementia Care
Certification
• Food Handler Certification.
• Smart Serve Ontario.
• WHMIS.
• First Aid & CPR (Level C).
•Basic life support.
• Smart Serve Ontario.
• WHMIS.
• First Aid & CPR (Level C).
•Basic life support.
Timeline
food services
Tim Hortons
11.2025 - Current
2nd Clinical Placement
Parkwood Community Long-Term Care
11.2025 - 12.2025
1st Clinical Placement
Highview Residence
09.2025 - 10.2025
Babysitter
home
09.2024 - 04.2025
Customer Service Executive
Air India Sats Pvt. Ltd.
07.2022 - 08.2023
Volunteer
Thavanoor care home
03.2019 - 08.2021
Diploma - personal support worker
Conestoga College Institute of Technology And Advanced Learning
Diploma - Global hospitality management
Conestoga College Institute of Technology And Advanced Learning
Diploma - Aviation Management
Euresian Institute of Management.
Bachelor of Arts - arts in English
Assabah Arts And Science College