Pryo Kurniawan
Seaside
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
17
17
years of professional experience
Work History
Server
Wakatobi Japanese Grill Restaurant
11.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Managed inventory of dining supplies to prevent shortages during service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Kitchen Helper
Wakatobi Japanese Grill Restaurant
07.2022 - 10.2022
- Followed supervisor instructions to complete tasks on time.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Assisted chefs with various cooking tasks, contributing to the creation of diverse and delicious menu items for satisfied patrons.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Product Development Engineer
Smartfren Telecom
08.2007 - 08.2020
- Developed innovative product concepts based on market research and customer feedback analysis.
- Determined project costs, timelines, and limiting factors.
- Coordinated with marketing teams on promotional materials that accurately showcased key features and benefits of developed products.
- Developed new device product for use by customers.
- Tested completed projects for functionality and implemented changes to production methods to rectify issues in final products.
- Communicated with vendors and key suppliers to select project materials and meet customer needs.
Education
Bachelor of Industrial Engineering - Industrial Engineering
Institute of Technology National
Bandung Indonesia11-2003
Skills
- Exceptional customer service
- Guest engagement
- Menu memorization
- Reliable and responsible
- Problem-solving
Timeline
Server
Wakatobi Japanese Grill Restaurant
11.2022 - Current
Kitchen Helper
Wakatobi Japanese Grill Restaurant
07.2022 - 10.2022
Product Development Engineer
Smartfren Telecom
08.2007 - 08.2020
Bachelor of Industrial Engineering - Industrial Engineering
Institute of Technology National
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