Summary
Overview
Work History
Education
Skills
Tools
Cocurricular activities and Achievements
Languages
Certification
Interests
Websites
Timeline
Generic

Pruthvi Naganna

Project Manager
Mississauga,ON

Summary

  • Dynamic Project Manager with over 14 years of extensive experience in the PLM engineering domain at Capgemini, specializing in information technology and engineering services.
  • Proven track record of successfully delivering more than 19 projects, including complex Windchill integration and data migration projects, while managing globally diverse teams. Expertise includes both technical and functional aspects of PLM, complemented by hands-on experience in project systems configuration and a solid understanding of manufacturing environments such as Design-to-Engineering and Make-To-Order.
  • Certified Agile Scrum Master and Google Project Management professional.
  • Holds a strong communication skills to foster client relationships and drive project success through innovative solutions, including data analytics with GEN AI.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Project Manager – Hypercare Project Management for Customer Success Team

Capgemini Canada Inc
01.2023 - Current
  • Tools - MS Project, JIRA, Planisware, Servicenow, Thingworx dashboards,
  • Handling Hypercare (Post golive) Project activities for all Client Engineering DES projects and establishing the road map smooth transition and user adoption of new applications and new functionalities.
  • Forming a global team for the project, ensuring smooth coordination for handovers from application development to operations team.
  • Managing issues issue register, and risks effectively, prioritizing them based on impact and urgency.
  • Coordinating with technical teams for priority bug fixes to ensure the issues are addressed promptly.
  • Communicating with stakeholders regularly, updating them on progress, and conducting steering committee meetings to align strategies.
  • Have been managing 20+ team members in the project across the globe and have mentored team members to take up lead roles and empowered team to learn and grow.
  • Presenting weekly reports, statistics on application usage and financial updates, providing transparency and accountability to stakeholders.
  • Developing strategies and plans for user adoption as part of organizational change management to successful transition and stabilization.
  • Communication plan, OCM conducting user training and support activities, ensuring users are equipped to navigate the new system or process.
  • Performed budget management of 1Million USD in the year 2023 & 2024
  • Dashboard creation on service now,JIRA and monitoring performance metrics, gathering feedback from users to drive continuous improvement in the process.
  • Leveraging GEN AI tools for data analytics for user usage statistics calculation
  • Application types handled under hypercare
  • 1. Compliance system application migration -CMAP
  • 2. MS Project to Planisware application migration – 10000+ application users
  • 3. CVP – Pricing updated tool – 4000 application users
  • 4. KYG. Jurisdiction and Classification App, OCR – Export/import product regulation tools -4000 application users

Project Manager - Application Development and Application Management Delivery

Capgemini Technology Services India Pvt Ltd
03.2019 - 01.2023
  • Project manager for overseeing definition, development, and testing of enterprise decision solution for Windchill PLM integration for TE Connectivity. Solution involved integration of a Design module, part creation functionality integration with Windchill and ensuring the data flow to ERP/SAP tools and then to (E commerce) website to ensure the product data is handled from inception and till the service phase in TE network.
  • Project Manager for parallel accelerated implementations in PLM domain for TE Connectivity for 14 projects. Managed team of 30+ FTEs in cumulative of all projects. Responsible for all facets of project management.
  • Implementation included the following functionality: Part creation, Document management, workflow approval, engineering change management, Product change notification. Provided business process expertise and helped define integration points across modules.
  • Handled Data migration projects, which involved 13 million document data (CAD,CAE, AutoCAD, testing, Design, Production manuals, instruction manual, REACH compliance manuals etc.) data migration from external system to Windchill and was a key project manager for configuration of Dynatrace as the application monitoring tool for 25 applications in TE Connectivity, Digital engineering service domain.
  • Worked as project manager for Nexus Altium upgrade and integration project for migration of Electrical CAD data to Windchill/PLM landscape. Defined phase wise deployments and application wise training for change management and better user adaptability.
  • Defined WBS, JIRA task for Agile projects, Product Backlog reviews, Critical path, project milestones, RACI matrix, overall project delivery checklist, Managed overall solution testing and defined balanced scorecard for tracking testing progress.
  • Budgeting, forecasting and demand planning for the program group. Burn down charts, planned vs actual budget utilization
  • MSP task planning, schedule management, Gantt chart
  • Reinforce Support after implementation and Solution verification to meet customer expectation.
  • Training sessions to business users, training video and document creation, knowledge articles creation and hyper care management
  • Ensured upskilling of team in cross functional roles to work in build to run and Devops methodologies.
  • Traveled to client location – Harrisburg, USA for business requirement gathering, POV activities, project scope confirmation from client.
  • Daily/weekly status meeting with team for project progress check, Client connects for weekly reports, Stakeholders – steering call meetings, 25 application – SPOC connect meetings, Customer feedback gathering.
  • Developed positive working relationships with stakeholders to effectively coordinate work activities. Received 4.75/5 customer satisfaction rating for project management activities.

Senior Consultant

Capgemini Technology Services India Pvt Ltd
12.2016 - 03.2019
  • Team lead for handling application maintenance and operation activities for 4 applications, (CPR, PCN, Bom Navigator, GMSS, DocLink). Managed team of 10 FTEs charged with the responsibility of handling responding and resolving L2 and L3 incidents and service requests raised from TE Connectivity business team across all the time zone and met all the KPI’s defined. Also, ensured to maintain a customer satisfaction rating of 4.7/5.
  • Created knowledge articles, SOPs, and automated resolution for frequently requests reports activities.
  • Performed failure mode analysis to understand the ticket data and areas in which we were receiving tickets and ensured.
  • Subject Matter Expert on CPR, Product Taxonomy definitions, DocLink, PDMLink applications in TE Connectivity IT landscape.
  • Worked with TE Connectivity client functional team resolving industry specific requirements during solution development phase.
  • Team Lead in the analysis, design, configuration, and implementation of home built application - Central Part Repository for part creation.
  • Responsibilities included managing and directing the activities of team members. Guided client through Solution Definition, Solution Development, Solution Testing, and Solution Implementation.

Technology Analyst

Infosys Ltd
10.2015 - 12.2016
  • Managed global implementation team, which was responsible for overseeing configuration of COMOS, Product data management tool.
  • User Administrative activities, License monitoring, COMOS PID engineering, Catalogue and specification, Customization and on the other co-related customized interfaces -PEG (Interface for data exchange between COMOS and PDMS) and PTS (Interface to for data exchange between COMOS and PTS)
  • Command consists of 8 Supporter, 2 Developers. As a Support Lead, I handled Support activities and managed onsite and offshore teams.
  • Basic customization on Symbol creation, data sheets and attributes creation. Developed code fixes and enhancements for code releases and patches.
  • Strengthened developmental methodologies by introducing a code quality document.
  • Reviewed and approved all Root cause analysis documents prior to delivery.
  • Worked on ITSM 7 BMC Remedy tool - good at handling Incident management, Service request management, Problem management and Reports.
  • Worked closely with clients to establish problem specifications and system designs.
  • Automation of regular functionalities and testing activities was one of the main activities. Performed regression and system-level testing to verify software quality and function before it was released and handled the production systems and conducted various user and acceptance testing to ensure a successful production roll outs.
  • Worked on support activities like Ticket Management (L2 and L3), Ticket life cycles, Incident management, Problem management, Service request management, SLA guidelines, report.
  • Worked at client location – Baden Switzerland for 1.4 years from Nov 2014 till Apr 2016

Support/Operational Lead - Senior System Engineer

Infosys Ltd
06.2013 - 10.2015
  • Worked on support activities like Ticket Management (L2 and L3), Ticket life cycles, Incident management, Problem management, Service request management, SLA guidelines, report.
  • Led support activities with a team of 3 members for COMOS, PDMS applications.
  • Worked at client location – Baden Switzerland for 1.4 years from Nov 2014 till Apr 2016

Role - Developer - System Engineer

Infosys Ltd
06.2011 - 06.2013
  • RPDM was a team center based customized tool for Alstom engineering users to maintain real time - part data based data in PLM process.
  • Command consist of 8 programmers and 2 testers. As a Developer I worked on multiple development work packages along with the team.
  • Customize the Team Center application based on user requirement data management application based on ODB concepts, using C++ and API.
  • Worked on Work package for Importing of External data of a product to the system. The import tool was built and customization for importing external data, Validation of external data to match the prerequisites before its imported, Creation of log files to record the messages for success and failed cases. Also, the time consumption for the activity is recorded to check the performance of the activity.
  • I was configuration manager for the team and ensured to perform regular audits in the team and to keep project to adhere to company and CMMI standards.
  • Worked on Report Systems - Fetching the data using queries and summarizing the product data in a specific format and displaying it in Word or pdf formats was Customized ITK(API). Performed code configurations in ClearCase (UNIX)
  • Creation of Low-level design documents which includes class and sequence diagram after the clear understanding and clarifications received from the client.
  • Creation of High-level design documents which includes Functional specifications and technical specifications for the requirement.
  • Code reviews, Code development on time code delivery.
  • Customization and bug fixes
  • Unit testing activities

Education

Executive Post Graduate Diploma - Management, Project Management

Alliance University
01.2018

Bachelor of Engineering - Electrical and Electronics Engineering

Vidya Vardhaka College of Engineering
01.2011

Skills

  • Strong functional knowledge expertise on PLM
  • Functional and technical understanding of Windchill and Teamcenter, COMOS
  • Project development and lifecycle, Project tracking, E2E Project management
  • Workforce training, Coaching and mentoring
  • Feasibility analysis
  • Client relations specialist
  • Cross-functional coordination
  • Schedule management
  • Data analysis
  • Stakeholder communications
  • Project framework engineering, Project management
  • Agile methodology
  • Budgeting and forecasting

Tools

Project management tools: MS Project, JIRA, servicenow, Planisware

Functional: PLM, Windchill, Teamcenter, BOM Management, COMOS

Others: MS office suits - Excel, word, powerpoint,  Visio, Power BI reporting



Cocurricular activities and Achievements

  • Awarded by Capgemini as “Significant contributor” in years 2018, 2019 for leading the team and ensuring positive project performance.
  • Awarded by Infosys with “Awards for Excellence 2013 -14 under Gold Category (considering across all geographical locations), for outstanding achievement in Project Execution Excellence”. Awards for Excellence is the OSCARs of Infosys.
  • Recognized by Infosys with SPOT award – June 2014 for handling COMOS Support activities, coordination of process between onsite and offshore team.
  • Awarded as ‘Best Outgoing Girl -2007’ at 12th grade.
  • Foundingmember of MirrorPower- a Women empowerment program - TE Connectivity - CAPGEMINI Coordinated
  • Conducted boot camp for upskilling latest technical skills platform “Collabrains” 2020, – TE Connectivity -CAPGEMINI
  • Coordinated and conducted learning and technical talk shows “TEC-TALKS” 2019 - TE Connectivity - CAPGEMINI
  • Coordinated and conducted innovation and automation contest “TEC-NOVA” 2018 -TE Connectivity - CAPGEMINI
  • Committee member for Tabof (Take a break on Friday) for organizing fun activities and team building activities, TE Connectivity -CAPGEMINI – 2019 onwards.

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Kannada
Native or Bilingual

Certification

  • Certified as Agile scrum master
  • Certified as Google project management professional -2024
  • Certified as Engagement Manager level 1.

Interests

  • Travelling and exploring new places
  • Camping, Hiking, Enjoy hobbies that combine physical activity with outdoor exploration
  • Drawing and painting - Mandala, Madhubani artwork

Websites

Timeline

Project Manager – Hypercare Project Management for Customer Success Team

Capgemini Canada Inc
01.2023 - Current

Project Manager - Application Development and Application Management Delivery

Capgemini Technology Services India Pvt Ltd
03.2019 - 01.2023

Senior Consultant

Capgemini Technology Services India Pvt Ltd
12.2016 - 03.2019

Technology Analyst

Infosys Ltd
10.2015 - 12.2016

Support/Operational Lead - Senior System Engineer

Infosys Ltd
06.2013 - 10.2015

Role - Developer - System Engineer

Infosys Ltd
06.2011 - 06.2013

Bachelor of Engineering - Electrical and Electronics Engineering

Vidya Vardhaka College of Engineering

Executive Post Graduate Diploma - Management, Project Management

Alliance University

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Pruthvi NagannaProject Manager