Prudence Starkey
San Clemente
Summary
Motivated hard-working professional 10+ years of experience supporting executives in fast-paced environments. Skilled in managing calendars, planning events, and providing exceptional customer service. Proficient in Microsoft Office and Oracle software.
Overview
2027
2027
years of professional experience
Work History
Administrative Sr. Associate
Quest Software, Inc.
Aliso Viejo, CA
2018 - Current
- Proactively manage the CPTO’s priorities, ensuring time, information and resources are aligned with organizational objectives.
- Plan, organize and execute executive-level meetings, strategic reviews and ELT leadership off-sites including complex domestic and international travel, ensuring all logistics align with executive preferences and business requirements.
- Ensure seamless coordination of executive workflows, operating rhythms and organizational commitments.
- Support financial processes including expense tracking and budget preparation.
- Oversee highly sensitive organizational, personnel and financial information with absolute discretion.
Administrative Assistant/Marketing Coordinator
Stern Architects, Inc.
Costa Mesa, CA
2017 - 2018
- Responsible for maintaining general office operations, architectural library, required code books and job schedules.
- Created and successfully rolled out social media plans to expand brand awareness, and drive new business.
- Completed introductory CAD courses to complete project updates within the company time management systems.
Customer Service Advocate
UnitedHealth Group
Costa Mesa, CA
2016 - 2017
- Meet the performance goals established for the position in all areas including efficiency, quality, and customer satisfaction.
- Guide and educate customers on their prescription benefits, use of plan, premiums, formulary, status of orders, and claims.
- Identify issues and communicate solutions and steps to customers, pharmacies, and physicians with required prescriptions.
Marketing and Event Coordinator
Haggen, Inc.
Irvine, CA
2015 - 2016
- Develop and execute innovative marketing plans that maximize the exposure and efficiency of cause related, community based, and promotional marketing events.
- Identify community partnerships, sponsorships, and donation opportunities which drive Haggen’s presence within the neighborhoods served.
- Build trusted relationships with charities and vendor community in order to optimize event exposure through in-store promotional materials, prizes, and giveaways which emphasize the Haggen brand.
Claims Adjuster
Allstate
Corona, CA
2014 - 2015
- Investigate, evaluate, and negotiate automobile accident claims to ensure a fair and equitable settlement for all parties.
- Achieve performance goals to manage costs and provide outstanding customer service.
- Proactive communication throughout the claims process including investigations, claim evaluation, and claim resolution.
Sales Support/Cashier
Hallmark Cards
Corona, CA
2009 - 2014
- Assist customers with product advice, selection, and quality check out.
- Responsible for seasonal product merchandising and store appearance.
Education
Bachelor of Arts - Sociology
University of California, Los Angeles
Los Angeles, CASkills
- Executive Support and Proactive Time Oversight
- Calendar, Communication, and Workflow
- Confidential Information and Issue Resolution
- Meeting, Event, and International Travel
- Ability to Work Independently or in a Group
- Excellent Time Management Skills
Timeline
Administrative Sr. Associate
Quest Software, Inc.
2018 - Current
Administrative Assistant/Marketing Coordinator
Stern Architects, Inc.
2017 - 2018
Customer Service Advocate
UnitedHealth Group
2016 - 2017
Marketing and Event Coordinator
Haggen, Inc.
2015 - 2016
Claims Adjuster
Allstate
2014 - 2015
Sales Support/Cashier
Hallmark Cards
2009 - 2014
Bachelor of Arts - Sociology
University of California, Los Angeles