Prottasha Barua
Burnaby,BC
Summary
Proven track record in enhancing customer experiences and sales at Khulshi Mart, leveraging exceptional service skills and sales expertise. Excelled in multitasking and decision-making, significantly improving service efficiency. Demonstrated mastery in cash handling and guest engagement, ensuring high standards of cleanliness and food safety. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Server
Khulshi Mart
01.2023 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Seller
Khulshi Mart
01.2021 - 09.2021
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Utilized product knowledge to educate customers on features and benefits.
Waitress
Secret Recipe
10.2020 - 12.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
BBA - Marketing
Simon Fraser University
Burnaby, BC05.2028
IB -
Ebenezer International School
05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Memory retention
- Cleanliness standards
- Service prioritization
- Sales expertise
- Food safety understanding
- Sales Techniques
- Decision-Making
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Native or Bilingual
Painting, Socialising, Writing , Volunteering
Freelance Artist self-employed
- Created custom paintings for clients, leading to a [percentage]% increase in personal revenue.
- Organized and participated in art exhibitions, showcasing original works to a broad audience.
- Wrote and edited articles, stories, and blog posts, resulting in increased readership and engagement.
- Collaborated with editors and other writers to produce high-quality content.
Animal care of Chattogram
Assisted in organizing community events and fundraising activities.
- Mentored youth and provided support in educational programs, enhancing community outreach and impact.
Timeline
Server
Khulshi Mart
01.2023 - 05.2023
Seller
Khulshi Mart
01.2021 - 09.2021
Waitress
Secret Recipe
10.2020 - 12.2020
BBA - Marketing
Simon Fraser University
IB -
Ebenezer International School
Similar Profiles
SAMIA HOSSAIN TRIPPYSAMIA HOSSAIN TRIPPY
Food Service Worker at Khulshi Super ShopFood Service Worker at Khulshi Super Shop
Amy RyewAmy Ryew
Restocker at B MART (baemin Mart)Restocker at B MART (baemin Mart)
Jasper BucklesJasper Buckles
Loss Prevention Supervisor at Wal-Mart Distribution, Wal-MartLoss Prevention Supervisor at Wal-Mart Distribution, Wal-Mart