Promise Udeh Vincent

WORK OBJECTIVE Highly organized and detail-oriented IT professional with extensive experience in coordinating technical operations and providing technical support. Seeking a challenging position as an IT professional to utilize my strong organizational and communicational skills to streamline IT processes and procedures tailored at efficient technological solution delivery. I am also versatile, very knowledgeable very fast learner and Team player. I do graphics design and web Development as well. Extensive experience providing technical support to end-users, including software and hardware troubleshooting, installation, and maintenance. Familiarity with remote support tools. Server Administration: Expertise in managing and maintaining servers, including Active Directory, domain controllers, file servers, web servers, and database servers. Virtualization: Proficient in deploying and managing virtual environments using VMware vSphere and Microsoft Hyper-V. Backup and Recovery: Skilled in implementing backup strategies, conducting data recovery, and ensuring data integrity. Security: Knowledge of security best practices, including antivirus, firewalls, intrusion detection/prevention systems, and vulnerability management. Scripting and Automation: Proficient in scripting languages such as PowerShell and Bash to automate tasks and streamline processes. Troubleshooting and Problem Solving: Strong analytical and problem-solving skills to diagnose and resolve complex technical issues efficiently. Communication and Collaboration: Excellent interpersonal skills to effectively communicate with users, team members, and stakeholders. Proven ability to work in cross-functional teams and adapt to diverse environments.

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