Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Promise Oguike

Toronto,ON

Summary

Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Clerical Assistant

GILIGAL CHRISTAIN COMMUNITY
Toronto, Ontario
06.2022 - 05.2024
  • Performed data entry tasks with accuracy and speed.
  • Answered phone calls and directed them to the appropriate personnel.
  • Scanned documents into digital format for storage purposes.
  • Maintained an organized filing system of paper documents.
  • Directed clients and guests to the correct departments, rooms, and staff members.

Customer Service Representative

THE CROOKED CUE
Toronto, Ontario
03.2019 - 11.2020
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Answered customer inquiries and provided accurate information regarding products and services.

Private Nanny

PRIVATE HOUSEHOLD
Mississauga, Ontario
05.2017 - 11.2017
  • Assisted with bedtime routines such as bathing, changing clothes or reading stories.
  • Transported the children safely to appointments, social engagements or recreational activities.
  • Assisted with homework, tutoring and school projects as needed.
  • Prepared meals according to thedietary needs of the family's children.

Education

High School Diploma -

Port Credit Secondary School
Mississauga, ON
06-2019

Skills

  • File Management
  • Scheduling and calendar management
  • Educational Support
  • Homework Assistance
  • Emotional Support
  • Data Entry
  • Complaint resolution
  • Microsoft Office
  • Customer Service

Certification

  • SMART SERVE
  • WHIMIS
  • FOOD SAFETY CERTIFICATION - TRAINCAN

Timeline

Clerical Assistant

GILIGAL CHRISTAIN COMMUNITY
06.2022 - 05.2024

Customer Service Representative

THE CROOKED CUE
03.2019 - 11.2020

Private Nanny

PRIVATE HOUSEHOLD
05.2017 - 11.2017

High School Diploma -

Port Credit Secondary School
  • SMART SERVE
  • WHIMIS
  • FOOD SAFETY CERTIFICATION - TRAINCAN
Promise Oguike