Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Work Availability
Quote
Timeline
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Promise  Idemudia

Promise Idemudia

Toronto,ON

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Flexible hard worker ready to learn and contribute to team success. Sharp Social service worker- Gerontology Student with advanced understanding of Social services, communication, strategizing and socialization. Dedicated to making real-world contributions by multi-tasking, managing projects and prioritizing customer needs. knowledge of Microsoft technologies used in corporate environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Admissions Coordinator

Hawthorne Place Care Centre
08.2023 - Current
  • Proficient in overseeing the entire admissions process, from initial inquiries to completing all required documentation, ensuring a streamlined and efficient process.
  • committed to advocating for the best interests of residents, their families, and the facility by providing information and guidance on available services, rights, and responsibilities and assigning a resident advocate upon move in.
  • Helped residents with admissions process and adhered to state and federal laws.
  • Conducted walk-in and scheduled facility tours for prospective applicants and families.
  • Explained Home policies and admission process to applicants and families.
  • Completed document faxing, bookkeeping and accurate filing.
  • Maintained resident admissions database with clear and complete admissions files.
  • Gathered completed application and supporting documentation to compile application portfolios.
  • Assisted residents and/or families in completing admission forms and other related paperwork for speedy admissions process.
  • Stayed up-to-date with LTC policies and accommodation rates to provide complete and accurate information to prospective students.
  • Committed to offering emotional support and guidance to residents and their families during the transition into the facility, addressing concerns and assisting with any necessary arrangements.
  • Proficient in fostering strong relationships with healthcare providers, social workers, and other stakeholders to guarantee seamless communication and coordination during the admission process.
  • Committed to offering emotional support and guidance to residents and their families during the transition into the facility, addressing concerns and assisting with any necessary arrangements.
  • Capable of handling difficult situations, such as urgent admissions or family concerns, with professionalism and a calm demeanor.
  • Keen on staying current with industry trends and best practices through ongoing education and professional development.

Activation Aide

Sienna Senior Living- Weston Terrace Care Community
12.2022 - 07.2023
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Participated in staff meetings to facilitate program planning, goal setting and implementation.
  • Performed hands-on service tasks in assigned areas to successfully fulfill goals and objectives.
  • Assisted with maintaining orderly physical environment conducive to optimal growth, health and safety.
  • Supported positive socialization within groups and activities to promote respect among participants.
  • Established daily routines to keep tasks on schedule, communicating clear expectations to Residents.
  • Assisted with activity assessments and evaluations to develop curriculum.
  • Tallied data of behaviors and performance during activities in daily tracker.
  • Selected movies and video media appropriate for and interesting to target audience.
  • Kept activities spaces organized, clean and tidy.
  • Helped residents participate in activities with basic and advanced mobility support.
  • Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
  • Used one-on-one meetings and small groups to engage residents in facility life.
  • Upheld positive quality of life standards for residents of all ability levels.
  • Maintained adequate supplies to meet activities needs.
  • Coordinated musical guests, movies and other types of resident entertainment.
  • Tracked resident demographics and preferences in order to develop enjoyable activities plans.
  • Carefully detailed rules for how to play games so everyone in attendance could participate.
  • Reported concerns to nurse, supervisor to promote optimal care.
  • Assistive Feeding.
  • Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.

Recreation Aide

Revera- Harold and Grace Baker Centre
05.2022 - 12.2022
  • Planned, organized and delivered therapeutic recreational services to residents. encouraging participation in activities.
  • Led parties, sing-a-longs, bingo, exercises, cooking, crafts and food-related socials for nursing home residents.
  • Cultivated relationships with patrons and residents to understand unique individual needs and implemented therapeutic recreational activities.
  • Connected personally with residents to improve participation and enjoyment.
  • Monitored group safety and quickly intervened to end unsafe behaviors.
  • Recorded attendance of classes in medical records to note precautions or clinically relevant outcomes and to note individual progress toward meeting treatment goals.
  • Conducted well-being classes to promote, preserve and restore health.
  • Adapted various treatment activities to meet specific needs of individual patients.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Met with staff to discuss rules, regulations and work-related problems.
  • Conferred with management to discuss and resolve participant complaints.
  • Interfaced with residents and families to address and resolve complaints or grievances.
  • Assessed needs and interests of individuals and groups and planned activities accordingly.
  • Assisted with transporting and escorting program participants to, from and within program activity locations.
  • Ensure accurate completion of MDS and Care-plan and Advocate for resident at Care conference
  • Extensive knowledge and use of Point click care and Activity Pro and Microsoft Word.
  • Engage resident with resident survey
  • Working with -Social workers, PSW’s and Nurse to ensure the overall quality of life of residents are maintained at the best possible position.
  • Training Student.
  • Working with residents on palliative care

SSWG Field Placement Student

Toronto Intergenerational Partnerships
Scarborough , ON
01.2022 - 04.2022
  • Studied regularly to stay current on terminology and treatment strategies.
  • Collaborated closely with clients and family members to build effective treatment strategies.
  • Implemented virtual activities to help clients build important skills for work and personal needs.
  • Shadowed fully qualified professionals to gain deep understanding of assessment, intervention and consultation processes.
  • Used failed program outlines and feedback to regroup and identify areas in need of improvement.
  • Defined appropriate metrics and measurements in my program outlines to drive results.
  • Utilized expertise in Canva to produce Bi-weekly and weekly programs .
  • Worked creatively to create quick facts for Black History Month
  • Collaborated with Supervisor to create Myths Monday; a program that helps us identify and eliminate whatever stereotypes we have against seniors.
  • Collaborated with team members to develop process improvement models.
  • Implemented activities to help clients build important skills for work and personal needs.

Field Placement Student

Abode Community Service Centre
Toronto, ON
05.2021 - 12.2021
  • Completed projects milestones on time by keeping team members on task and operating with efficiency.
  • Collaborated with team members to develop process improvement models.
  • Applied occupational therapy training to real-world practice situations with clients of diverse ages, backgrounds and injury types.
  • Shadowed fully qualified professionals to gain deep understanding of assessment, intervention and consultation processes.
  • Implemented activities to help clients build important skills for work and personal needs.
  • Collaborated closely with clients and family members to build effective treatment strategies.
  • Studied regularly to stay current on terminology and treatment strategies.
  • Used failed treatment sessions to regroup and identify areas in need of improvement.
  • Identified needs of customers promptly and efficiently.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Completed various reports and analyzed each report to decide where improvements could be made.
  • Analyzed operational performance to identify pain points and provided actionable solutions to management.
  • Worked as a part of a team to create a youth summer camp
  • Collaborated as a duo-team to create a youth leadership program.
  • Wrote reports outlining results of facilitated programs.
  • Drafted internship report to summarize position, responsibilities, learning outcomes and skills developed.
  • Built strong, lasting relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
  • Coordinated services with Second Harvest to check, learn and participate in a pilot program.

Volunteer-Youth Department and Development

Abode Community Service Worker
North York
05.2021 - 08.2021
  • Participated in community service events by helping with Youth Summer Camp.
  • Communicated with staff and other volunteers to coordinate services and address concerns.
  • Attended training to learn program procedures and policies.
  • Set up and cleaned up after activities.
  • Used strong verbal and written communication skills to convey messages via phone, text and email.
  • Taught children life skills.
  • Recruited other youth volunteers for program.
  • Compiled data and prepared reports to document information such as Program evaluation.
  • Planned and led activities with varied focus such as Skilled trades, education and crisis intervention.
  • Encouraged each program participant to interact and provided numerous opportunities to engage with others and enjoy activities.
  • Advocated for at-risk youth to improve daily environments and long-term prospects.
  • Established and ran successful programs focused on maximizing health and safety of youth from Black backgrounds/Descents.
  • Assisted with developing goals and improvement plans for each objective.
  • Verified program performance against goals by assessing regular reports, identified areas in need of improvement and handled service delivery, internal operations and program outreach.
  • Applied life skills and financial planning curriculum to instruct students.
  • Sourced and networked to get the right guest speakers for Youth programs, like a member of the International Brothers of Electrical Workers to talk about skilled trades.
  • Developed professional relationships with youth, co-workers and fellow volunteers.
  • Supported children's activities by answering questions, explaining instructions and helping individuals complete tasks.
  • Supervised, directed and monitored Virtual safety of youth between ages 13 to 19.

Education

College Diploma - Social Service Worker- Gerontology

Seneca College of Applied Arts And Technology
King City, ON

Skills

  • Improvement plan knowledge
  • Content management expertise
  • Quantitative skills
  • Program evaluation
  • Experience in leadership
  • Project planning
  • Problem resolution
  • Communication
  • Supervision
  • Microsoft Office
  • Collaboration
  • Proficient Work ethic
  • Friendly, positive attitude
  • Time management
  • Team building
  • Working collaboratively
  • Relationship building
  • People skills
  • Rapport building
  • Consultation and advisory
  • Process Management
  • Medical admissions process knowledge
  • Computer literacy
  • Active Listening
  • Dependable and Responsible
  • First Aid/CPR
  • Organization and Time Management

Languages

Bini Language
English language

Accomplishments

  • Promoted from Placement student to Lead Placement student, in less than 8-months
  • Created highly effective new Youth Program that significantly impacted efficiency and improved operations.
  • Recognized as one of the most hardworking student by professor.
  • Currently, participating as a mentor under the Seneca College's Smile Program for 2 semestersn

Certification

  • Registered Social Service Worker (RSSW) with the OCSWSSW
  • AODA Customer Service Standards Training - 2021
  • Standard First Aid+ CPR + AED Training , Canadian Red Cross - 2021
  • Occupational Health and Safety Awareness Training for Workers - 2021
  • Workplace Violence and Harassment Training for Employees (Ontario) - 2021
  • COVID-19 Employee Health and Safety Training - 2021
  • Crisis Intervention Training for All Audiences - 2021
  • Gentle Persuasive Approach part 1&2, Advanced Gerontological Education - 2021

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Admissions Coordinator

Hawthorne Place Care Centre
08.2023 - Current

Activation Aide

Sienna Senior Living- Weston Terrace Care Community
12.2022 - 07.2023

Recreation Aide

Revera- Harold and Grace Baker Centre
05.2022 - 12.2022

SSWG Field Placement Student

Toronto Intergenerational Partnerships
01.2022 - 04.2022

Field Placement Student

Abode Community Service Centre
05.2021 - 12.2021

Volunteer-Youth Department and Development

Abode Community Service Worker
05.2021 - 08.2021

College Diploma - Social Service Worker- Gerontology

Seneca College of Applied Arts And Technology
Promise Idemudia