PRIYANSHU PRIYANSHU
Mississauga,Canada
Summary
Disciplined and adaptable professional with experience in security systems, operations management, and client-focused service. Skilled in monitoring, risk mitigation, conflict resolution, and policy compliance within structured environments. Adept at de-escalating challenging situations, enforcing rules and standards, and ensuring safety while maintaining professionalism. Seeking to apply these skills as a Correctional Officer with the Ontario Public Service.
Overview
2026
2026
years of professional experience
Work History
Smart Home Security Technician
Worldwide Communication
Mississauga, ON
01.2025 - Current
- Install, configure, and maintain smart home security systems to ensure safety and compliance.
- Monitor system functionality and respond quickly to technical or security issues.
- Educate clients on proper security procedures and enforce adherence to safety protocols.
- Conduct troubleshooting under pressure, ensuring risks are minimized and resolved effectively.
Franchise Manager
Bon A Pita
Mississauga, ON
01.2022 - 01.2025
- Enforced company standards and operational policies across multiple locations.
- Applied conflict resolution techniques to de-escalate disputes among staff and customers.
- Trained and supervised employees, promoting teamwork, discipline, and accountability.
- Negotiated agreements while maintaining compliance with organizational regulations.
Tactical Officer
Gardaworld
Toronto, ON
2020 - 2022
- Conducted loss prevention operations to reduce theft and shrinkage.
- Applied use-of-force techniques when necessary, ensuring compliance with legal and organizational standards.
- Performed surveillance and monitoring of premises to identify and deter security threats.
- Prepared detailed incident reports and maintained accurate documentation of security-related events.
- Responded to emergencies and escalated situations with sound judgment and professionalism.
- Assisted law enforcement and internal teams in investigations and evidence gathering.
Client Solutions Coordinator
Rogers Communications
Toronto, ON
01.2020 - 01.2022
- Acted as liaison between clients and teams to resolve service issues in high-pressure environments.
- Implemented preventive strategies that reduced recurring service conflicts.
- Maintained compliance with service standards while ensuring client satisfaction.
- Built trust with diverse clients through professionalism and clear communication.
Sales Executive
OmniVue Marketing
Toronto, ON
01.2019 - 01.2020
- Communicated effectively with clients to deliver tailored solutions.
- De-escalated client concerns while maintaining service commitments.
- Demonstrated accountability and accuracy in documentation and reporting.
Education
ASP - Legal Secretariat
Superior College of Montreal
01.2021
Skills
- Conflict Resolution & De-escalation
- Policy Compliance & Rule Enforcement
- Monitoring & Surveillance
- Crisis Response & Risk Management
- Communication with Diverse Populations
- Safety Protocols & Security Awareness
- Decision-Making Under Pressure
Languages
English - Fluent
Hindi - Fluent
Punjabi - Intermediate
Spanish - Basic
ADDITIONAL INFORMATION
- Adaptable and resilient in structured and high-pressure environments.
- Strong understanding of accountability, safety, and compliance.
- Physically fit and able to perform duties requiring vigilance and endurance.
Timeline
Smart Home Security Technician
Worldwide Communication
01.2025 - Current
Franchise Manager
Bon A Pita
01.2022 - 01.2025
Client Solutions Coordinator
Rogers Communications
01.2020 - 01.2022
Sales Executive
OmniVue Marketing
01.2019 - 01.2020
ASP - Legal Secretariat
Superior College of Montreal
Tactical Officer
Gardaworld
2020 - 2022