Kirandeep Kaur
Corner Brook,NL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Shift Manager
Mcdonald's
Corner Brook, NL
05.2023 - Current
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Resolved conflicts between staff members in a professional manner.
- Responded quickly and effectively to emergency situations as they arose.
- Upheld company standards and compliance requirements for operations.
Manager
freshly squeezed
Sault Ste. Marie, ON
12.2021 - 03.2023
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Recruited and hired qualified candidates to fill open positions.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Education
Post-Degree Certificate -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON01.2022
Post-Degree Certificate -
Sault College of Applied Arts And Technology
Sault Ste. Marie, ON09.2020
Skills
- Continuous Improvement
- Food Preparation
- Workplace Health and Safety
- Salad Preparation
- Punctual and Reliable
- Equipment Cleaning
- Stock Rotation
- Team Collaboration
- Basic Recordkeeping
- Trash Removal and Recycling
- Food Quality Standards
- Kitchen Cleaning and Maintenance
- Fire Prevention and Safety
- Sanitation and Sterilization Procedures
- Written and Verbal Communication
- Cooking Equipment Maintenance
- Team Building
- Team Development
- Data Entry
- Administrative Support
- Database Management
- Business Administration
Timeline
Shift Manager
Mcdonald's
05.2023 - Current
Manager
freshly squeezed
12.2021 - 03.2023
Post-Degree Certificate -
Conestoga College Institute of Technology And Advanced Learning
Post-Degree Certificate -
Sault College of Applied Arts And Technology
Similar Profiles
Jack EvansJack Evans
Crew trainer at McDonald'sCrew trainer at McDonald's
Yara Al-RazazYara Al-Razaz
Crew member at McDonald'sCrew member at McDonald's
Jeremy Daniel Torres DazaJeremy Daniel Torres Daza
Team Member at McDonald'sTeam Member at McDonald's
MYRIAM CHERIFMYRIAM CHERIF
Manager at McDonald'sManager at McDonald's
Travis SimmondsTravis Simmonds
Medical Support Assistant at Western HealthMedical Support Assistant at Western Health