Adept at driving operational efficiency and strategic planning, I leveraged my expertise in freight negotiation and decision-making at DSV Air & Sea to enhance service delivery and client satisfaction. My approach, blending data analytics with strong client management skills, significantly contributed to optimizing cost structures and securing new business opportunities.
Diligent and dedicated Deputy Manager with Almost 10 years of experience in the logistics and Supply Chain industry. Excellent interpersonal and communication skills. Dynamic and determined with exceptional leadership qualities.
Tender Management Collaboration: Collaborated with Pricing Teams to plan, coordinate, and execute tender management activities, ensuring adherence to established processes and timelines.
Strategic Planning: Participated in the strategic planning of tender responses by analyzing client requirements and assisting in the formulation of effective tender strategies.
Tender Documentation: Assisted in the creation of comprehensive tender documents, including requests for proposals (RFPs), tender submissions, and related documentation.
Data Analysis: Gathered and analyzed data relevant to tenders, such as cost structures and pricing, to support informed decision-making.
Cost Estimation: Estimated costs associated with tenders, including transportation, handling, and logistics services.
Stakeholder Communication: Ensured all stakeholders, including internal teams, management, and external partners, were well-informed and aligned throughout the tender process.
Reporting and Presentations: Created reports and presentations summarizing the tender process, highlighting performance metrics and outcomes.
Document Verification: Verified the accuracy, completeness, and consistency of tender documents and responses prior to submission.
Bid Submission: Submitted competitive and high-quality bids and proposals to secure new business opportunities.
Freight Procurement: Managed sea freight and air freight procurement activities.
Logistics Coordination: Coordinated logistics operations to ensure timely and efficient delivery of services.
Freight Negotiation: Conducted freight negotiations and submitted RFQs to optimize costs and service levels.
Route Investigation and Planning: Extensive experience in investigating and planning optimal shipping routes, considering the nature of goods (general, perishable, or hazardous), costs, transit times, and security requirements. Skilled in negotiating contracts and managing forwarding and handling costs.
Team Coordination and Leadership: Proven ability to coordinate functions and lead team members effectively. Strong negotiation skills, management capabilities, and expertise in business policy and strategic handling of logistics matters. Proficient in shipping and logistics management services.
Freight Charge Analysis: Proficient in procuring, analyzing, and evaluating freight charges to provide tailored solutions that meet customer requirements.
Booking Management: Responsible for obtaining new bookings from shippers and consignees, as well as arranging and releasing equipment from shipping lines to fulfill trade requirements.
Packing and Delivery Coordination: Expert in arranging appropriate packing solutions based on climate, terrain, weight, cost, and nature of goods. Ensure efficient delivery and warehousing of goods at final destinations, including insurance arrangements and client assistance.
Documentation and Compliance: Adept at obtaining, checking, and preparing documentation for shipping line manifest processes, customs clearance, packing specifications, and compliance with international regulations and fiscal regimes. Responsible for arranging payments for freight and other charges, as well as collections from customers, vendors, and overseas agents.
Shipment Tracking: Ensure accurate and timely communication of shipment status to consignees and shippers.
Data Management: Experienced in preparing and managing shipment data using Cargowise software.
Reporting: Maintain and submit daily DSR and pricing DSR reports to senior management.
Customer Requirement Analysis: Demonstrated ability to understand customer requirements for various types of shipments, including air and sea.
HAZ & NON Shipment Management: Led and managed hazardous and non-hazardous shipments for a key client, Cipla, ensuring compliance and safety standards.
Global Shipment Expertise: Extensive experience in handling shipments across all sectors and continents, showcasing adaptability and knowledge of diverse logistics challenges.
Container Optimization and Inventory Management: Recognized for expertise in container optimization, inventory management, vendor management, and enhancing customer satisfaction.
Sea Shipment Coordination: Proficient in managing all types of sea shipments, including LCL, FCL, break-bulk, and project shipments, ensuring timely and efficient delivery.
Customer Onboarding and Education: Successfully onboarded and educated new customers on logistics processes, fostering strong relationships and understanding.
Freehand and Nomination Shipment Handling: Effectively managed freehand and nomination shipments, ensuring seamless operations.
Quoting and Pricing Support: Provided quotes to customers on behalf of sales coordinators and pricing analysts, facilitating competitive and timely responses.
Business Growth through Quality Service: Achieved multiple freehand business opportunities based on the quality of service provided for nominated shipments.
Recognition for Customer Service Excellence: Acknowledged by management for effectively handling customers and shipments in challenging situations.
Sea Import Clearance Documentation: Prepared sea import clearance documents, drafted bills of lading, and managed shipping documentation to ensure compliance and accuracy.
Duty Payment and Bill of Entry Coordination: Arranged duty payments and conducted thorough checks of bills of entry to facilitate smooth import processes.
Collaboration with Shipping Lines and Freight Forwarders: Coordinated effectively with shipping lines and freight forwarders to ensure timely and efficient movement of cargo.
DGFT Liaison: Actively engaged with the Directorate General of Foreign Trade (DGFT) for export compliance and documentation.
Import Movement Management: Generated Form 403 and maintained daily tracking of shipments in ICEGATE, overseeing all activities related to the import movement of cargo.
Re-Export Coordination: Managed re-export jobs, ensuring compliance with all regulations and smooth execution.
Movement Reporting: Generated comprehensive reports for all import and export movements, providing insights into logistics operations.
Tax Refund Claims: Processed tax refund claims, including duty drawback applications, to maximize financial returns.
Survey and Compliance Report Tracking: Monitored survey and compliance reports to ensure adherence to regulations and standards.
Vendor Payment Processing: Managed vendor payment processing, ensuring timely payments and maintaining strong vendor relationships.
Client Acquisition: Successfully generated new client relationships, contributing to business growth and expansion.
Operations Leadership: Applied strong problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Client Support: Provided expert assistance to global clients in tendering processes, ensuring successful submissions.
Client Relationship Management: Maintained and nurtured relationships with existing clients while actively identifying and securing new business opportunities.
Data Management: Managed and organized client records using CRM and SAP systems for seamless data tracking and retrieval.
Documentation: Handled comprehensive documentation through ERP software, enhancing operational efficiency and accuracy.
Marketing & Communications: Executed targeted email marketing, telemarketing, and fax communications to effectively engage and retain clients.