Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Priyanka Rohit Pandey

Waterloo,ON

Summary

ISTQB-certified software tester with six (6) years of experience in the IT domain. Highly skilled in leading and executing comprehensive software testing processes throughout the Software Testing Lifecycle (STLC) in an Agile & Waterfall environment. Adept at identifying and resolving complex software issues, improving quality assurance (QA) procedures, and ensuring seamless software delivery. Currently seeking an opportunity to contribute my expertise in a dynamic and innovative software development environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Officer (Testing Analyst-2)

Citi Bank
09.2022 - 05.2023
  • Spearheaded the design and execution of test strategies, test plans, and test cases for RegInsight EMEA in Jira
  • Migrated code to User Acceptance Testing (UAT) environments and raised change requests using ServiceNow
  • Worked with SQL and Unix to verify data and test results and shared validation reports with end-user
  • Collaborated with cross-functional teams to identify, documentation, and prioritize software defects and issues, ensuring timely resolution
  • Conducted thorough root cause analysis of defects and provided valuable insights to development teams, resulting in a 20% reduction in critical issues
  • Proactively contributed to the Extract-Load-Transform (ETL) testing process and System Integration
  • Testing (SIT) improvements, resulting in a 15% increase in overall testing productivity
  • Acted as a liaison between software development, QA, and product management teams, fostering seamless communication and cooperation
  • Mentored and trained junior team members to enhance their testing capabilities and efficiency

Mid-Test Analyst

Ovyo Tech Services
01.2022 - 09.2022
  • Conducted functional and regression testing for the project TOD-OTT (UAE) to ensure the quality of the software and promptly reported defects to the development team
  • Worked on different types of testing like smokes, sanity, regression, and release testing by creating and maintaining test cases in TestRail, and adding them to respective sprint plans or team backlog
  • Tested REST API using Postman for backend validation
  • Collaborated with team members to improve test documentation and maintain a comprehensive test repository for different platforms like Android, iOS, web applications, and Android TV
  • Participated in user acceptance testing (UAT) and provided valuable feedback to ensure software met end-user requirements
  • Designed, developed, executed, and maintained test cases in TestRail and Jira to ensure efficiency and enable a seamless user experience
  • Communicated with developers, BSAs, and PMs for acceptance criteria understanding and handled ad-hoc requests

Senior Test Analyst

Appectual IT Solution
06.2021 - 01.2022
  • Developed and implemented comprehensive test plans and test strategies for an e-commerce project: Loreal Hair Care (Indonesia)(Waterfall Methodology)
  • Performed Automation Testing using Selenium WebDriver for the L’Oreal Hair Care website
  • Led a team of five (5) in performing comprehensive functional, regression, integration, and API testing
  • Monitored test progress, analyzed test results, and reported any deviations from expected behavior
  • Identified, logged, tracked, and prioritized defects using a bug-tracking system - Jira
  • Conducted Root Cause Analysis (RCA) to understand the underlying reasons for defects with the user and proposed appropriate corrective actions
  • Worked closely with product managers, developers, designers, and other stakeholders to understand project requirements and deliverables
  • Worked on Open Worldwide Application Security Project (OWASP) Zed Attack Proxy (ZAP) tool for security testing
  • Tested software with different versions and devices using BrowserStack
  • Conducted training sessions to improve the team's testing skills and knowledge

Software Development Engineer-1

Network18 Pvt. Ltd
01.2019 - 01.2022
  • Collaborated with stakeholders, including network engineers, media developers, and product managers, to understand project goals and testing objectives
  • Worked on various projects for CNBC, News18, File18, Toppers Learning, Money-Control in media, education, capital market domains
  • Managed different Testing Teams and respective project updates to generate daily progress reports
  • Examined the system's ability to handle peak traffic during high-demand/Transaction periods
  • Understanding business requirement specifications, creating test cases and defect reports, and maintaining them
  • Participated in Agile/scrum meetings, providing testing status updates and contributing to sprint planning
  • Ownership for regression, sanity, functional with integration testing, and providing knowledge transfer
  • Handled synchronization of the portfolio between web-based and mobile applications using manual testing

IT Associate

Network18 Pvt. Ltd
06.2017 - 01.2019
  • Tested applications for Desktop and mobile and logged defects in Jira
  • Performed Regression Testing on mobile applications for Android and IOS
  • Attended Functional Requirements meetings
  • Attended Walkthrough calls for technical queries resolutions
  • Created test scenarios, test conditions, and test cases
  • Monitored and addressed any issues as per requirement in the project

Education

Bachelor's Degree - Electronics Engineering

Mumbai University
05.2017

Skills

  • Technical Skills
  • SQL
  • Unix
  • Eclipse
  • Postman
  • OWASP ZAP
  • GitLab
  • Object-Oriented Programming (OOP)
  • Core Java
  • SDLC, STLC
  • Autosys, ServiceNow
  • TestRail
  • Atlassian Jira, Confluence
  • ETL
  • Agile, bug cycle

Certification

ISTQB Foundation Level - ISTQB (International Software Testing Qualifications Board) Scrum Foundations Professional Certificate (SFPC) ICEMTE (International Conference on Emanations in Modern Tech & Engineering) Professional Software Testing Specialist ++ - SQUAD Infotech Pvt. Ltd. JMeter: Performance and Load Testing Six Sigma Foundations

Timeline

Officer (Testing Analyst-2)

Citi Bank
09.2022 - 05.2023

Mid-Test Analyst

Ovyo Tech Services
01.2022 - 09.2022

Senior Test Analyst

Appectual IT Solution
06.2021 - 01.2022

Software Development Engineer-1

Network18 Pvt. Ltd
01.2019 - 01.2022

IT Associate

Network18 Pvt. Ltd
06.2017 - 01.2019

Bachelor's Degree - Electronics Engineering

Mumbai University
Priyanka Rohit Pandey