PRIYANKA Kaushik
Monterey
Summary
Dynamic professional with over 8 years of experience in sales, marketing, strategic planning, and client management, specializing in financial markets and banking products. Expertise in business development and banking services is complemented by a proven track record of enhancing customer retention and driving new business growth while consistently achieving sales objectives. Strong communication, interpersonal, and management skills facilitate effective collaboration and resolution of client concerns. Recognized for adaptability, quick learning, and a strategic approach to operational improvement through analytical business planning.
Overview
11
11
years of professional experience
Work History
Cluster TPD Manager
DCB Bank Ltd
12.2021 - 12.2023
- Managed and grew third-party business in Rajasthan cluster, increasing annual revenue from 10 Lakh to 85 Lakhs.
- Cross-trained employees for enhanced team agility, organizing both in-person and virtual branch training.
- Managed team of 15 Branch Heads and 35 sales staff, driving revenue targets.
- Managed recruitment, conducted interviews, and made hiring decisions. Enhanced performance through mentoring of team members and providing them with timely and constructive feedback.
Relationship Manager
Yes Bank
11.2018 - 12.2021
- Enhanced customer base mapping by 300% through delivery of added value to both existing and potential customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Exceeded average monthly revenue target of 3 Lakh.
- Maintained professional attitude in stressful environment and conflicting situations.
Key Account Manager
IndusInd Bank India
08.2016 - 10.2018
- Collaborated with clients, understanding their needs and recommending effective solutions to enhance customer relations and retention.
- Pitching & selling Savings A/C, Current A/C, Insurance (Life & General), Home Loans, Credit cards, Debit cards, Mutual funds.
- Analyzed new financial products and made purchasing recommendations.
- Responsibilities of sourcing prospective customers and converting them into sales.
Assistant Marketing Manager
S.K. Infotech Pvt. Ltd
10.2012 - 03.2015
- Prospected and acquired clients through comprehensive explanations of the company's products and services.
- Collaborated with telemarketers to coordinate calls, confirm appointments, and compile reports on quotations and outcomes.
- Maintained the marketing database, importing new data, updating records, and conducting essential cross-checks for accuracy.
Education
MBA - HR & Marketing
Medi - Caps Institute of Technology & Management
12.2011
Master of Laws - undefined
Law College
03.2008
Bachelor of Commerce - undefined
N. Girls College
03.2005
High School Diploma - undefined
LPS
03.2002
Skills
- MS Office (Word, Excel and PowerPoint)
- Team Leadership
- Verbal and written communication
- Coaching and mentoring
- Strategic planning
- Policies and procedures
- Financial Management
- Improvement initiatives
- Time Management
- Staff training and development
Timeline
Cluster TPD Manager
DCB Bank Ltd
12.2021 - 12.2023
Relationship Manager
Yes Bank
11.2018 - 12.2021
Key Account Manager
IndusInd Bank India
08.2016 - 10.2018
Assistant Marketing Manager
S.K. Infotech Pvt. Ltd
10.2012 - 03.2015
Master of Laws - undefined
Law College
Bachelor of Commerce - undefined
N. Girls College
High School Diploma - undefined
LPS
MBA - HR & Marketing
Medi - Caps Institute of Technology & Management
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