PRIYANKA ZALODIYA
Summary
Diligent Senior Business Systems Analyst with strong experience handling multiple projects and managing information systems. Excellent interpersonal and executional abilities with 11+ years in various domains. Excellent verbal and written communication skills, especially with regard to presenting requirements to both technical and non-technical audiences by utilizing various methods including BRD, story boards, RACI Matrix, use case diagrams, activity diagrams, navigational flows, and sequence diagrams. A liaison to multiple delivery teams and successfully managed complex projects with rapidly evolving requirements through to implementation, achieving all targets. I am a highly self-motivated, quick learner with a solution-oriented approach to delivering complex projects with strict timelines.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sr. Business Systems Analyst
KPMG Canada
08.2022 - Current
- Communicated and explained business requirements to team members to understand and implement functional demands
- Collaborated with various technical teams and Business stakeholders for successful project delivery by conducting requirement gathering sessions to elicit document business and systems requirements using Agile and Waterfall methodology
- Analyzed business processes gaining thorough understanding of business needs and objectives translating information into process documents outlining systems requirements and visually representative process flows
- Elicit Business requirements document, RACI Matrix, Process documents with diagrams and process flows
- Assessed existing applications' functionalities understanding current state and analyze technical data to migrate them to the cloud or integrate with new application
- Leveraged automation tools to streamline manual tasks, increasing staff efficiency and reducing errors in critical business processes
Sr. Business Analyst
Vyana
05.2019 - 07.2022
- Project Area Tracking Hub (PATH) was built to be the portal for soil management, in order to adhere to Ontario's new soil regulations
- Created user stories with acceptance criteria and process diagrams to help development team fully understand project’s requirements in Agile environment
- Collaborated with business stakeholders through brainstorming sessions and Interviews to understand their requirements and meet their expectations with regular meetings
- Worked with the training & support team to create user training videos
- Created User stories and low-fi wireframes for mobile app compatible with iOS and Android
Product Owner
Cognizant Technology Solutions
07.2016 - 01.2019
- NorthWestern Mutual project consisted of migration, advancement and maintenance of risk service and policy change applications
- Collaborated with SMEs and business users and cross-functional teams to write features, User stories to meet business requirements and deliver planning future product increments in Agile environment
- Continuously streamlined/improved the delivery process for audit & service request requirements as per the business values
Business Systems Analyst
Cognizant Technology Solutions
02.2014 - 06.2016
- Metlife project was about enhancing claims & benefits integration applications
- Performed analysis of integration layers, involving the consumer & provider system data flow
- Performed project intake process and created business requirement document, data mapping documents for the data elements defining the key identifiers for each mapping/interface
- Created use cases in BluePrint software for integration layers
Business Analyst
Cognizant Technology Solutions
04.2012 - 01.2014
- ThermoFisher Scientific project was about building e-commerce website on global platform, to include North America, Canada, European countries, China and India
- Created wireframes and rough mockups to present proposed business solution based on Business requirements for various projects which were planned quarterly and ad-hoc
- Created Business and functional requirements documents with low-fi wireframes
- Utilized data visualization techniques to present and explain complex data sets.
Business Analyst
MMC Systems
12.2011 - 03.2012
- OfficeMax Project reskinned their website and added new promotional features
- Developed requirement documents for ATG e-commerce platform-based project
- Conducted one to one interviews and JAD sessions with SMEs to gather Business Requirements and was involved in documentation
- Managed porting of old legacy platform applications into ATG Product suite (Campaign Management, targeted email distribution
system, CMS content update management - Developed BRD, FRD, Use Cases and other Process Flow Models were designed using MS Visio
Business Analyst
MMC Systems
05.2011 - 12.2011
- Federated Investors project created a reporting tool for their Compliance and Equity departments for their daily, monthly, quarterly and annually reports
- The new data cube helped provide compliance and equity managers with simple, cohesive and easy reporting, such as portfolio pumping, window dressing review, and index name rule testing
- Created User Acceptance Test (UAT) scripts and conducted User Acceptance Testing
(UAT)
Trainee
Curricular Practical Training
10.2008 - 12.2009
- Created solutions in areas of sales reporting, distribution and product updates that led to process improvement and streamlined inventory management
Assistant Manager (Marketing)
All About Ads
05.2006 - 01.2008
- Conducting detailed market research to analyze latest market trends, track competitor activities and provide valuable inputs for fine tuning sales and marketing strategies All About Ads' clients
Education
MBA -
New York Institute of Technology
Old Westbury, NY01.2010
BA - English Literature -
L.D. Arts College
Ahmedabad, India01.2005
Skills
- Requirements Gathering
- Excellent Communication
- Project Delivery Documentation
- Workflow Analysis
- Gap analysis
- User Acceptance Testing
- Jira & Confluence
- Team Foundation Server
- Blueprint V5
- Adobe Photoshop & MS Visio
- MS Office
- Altova XMLSpy 2014 & Ignite XML
Websites
Certification
- SAFe Agile 4.1 - Product Manager/Product Owner certificate
- Life Officer Management Association - LOMA 280, 291, 302, 308
Timeline
Sr. Business Systems Analyst
KPMG Canada
08.2022 - Current
Sr. Business Analyst
Vyana
05.2019 - 07.2022
Product Owner
Cognizant Technology Solutions
07.2016 - 01.2019
Business Systems Analyst
Cognizant Technology Solutions
02.2014 - 06.2016
Business Analyst
Cognizant Technology Solutions
04.2012 - 01.2014
Business Analyst
MMC Systems
12.2011 - 03.2012
Business Analyst
MMC Systems
05.2011 - 12.2011
Trainee
Curricular Practical Training
10.2008 - 12.2009
Assistant Manager (Marketing)
All About Ads
05.2006 - 01.2008
MBA -
New York Institute of Technology
BA - English Literature -
L.D. Arts College
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