Priyanka Tannir
Toronto,Canada
Summary
Customer-focused professional with over six years of experience in banking, retail, and customer service. Skilled in building strong customer relationships, providing exceptional service, and driving sales opportunities. Proven track record in achieving performance targets and delivering digital banking solutions. Known for adaptability, attention to detail, and effective communication skills.
Overview
7
7
years of professional experience
Work History
Sales Associate
Chantele - Women's Clothing Store
Scarborough
06.2024 - Current
- Deliver outstanding customer service, enhancing shopping experiences and contributing to increased sales.
- Process daily cash transactions with accuracy and compliance.
- Promote digital solutions to improve customer interactions and streamline processes.
Deputy Branch Manager
ICICI Bank Ltd
Mumbai
05.2023 - 10.2023
- Provided exceptional customer service, earning recognition as Employee of the Month (September 2023).
- Managed daily cash flow while ensuring regulatory compliance.
- Identified customer needs and provided personalized financial solutions, achieving branch targets.
- Collaborated with cross-functional teams to enhance customer experience, and operational efficiency.
Deputy Manager
KOTAK MAHINDRA BANK LTD
Mumbai
02.2018 - 04.2023
- Advised customers on banking products and services, driving branch growth and customer satisfaction.
- Awarded Outstanding Performance in Value Championship (August 2021) for business excellence.
- Ensured compliance and monitored transactions to mitigate risks and maintain operational integrity.
- Promoted digital and self-service banking solutions to customers.
Education
Masters -
SYMBIOSIS INSTITUTE OF DISTANCE
12.2018
Master of Commerce -
MUMBAI UNIVERSITY
05.2016
Skills
- Customer service
- Sales management and target achievement
- Customer Relationship Management
- Digital and self-service banking promotion
- Strong technical and analytical skills
- Team collaboration and leadership
- Proficient in Microsoft Office Suite
- Upselling
- Accuracy and attention to detail
- Interpersonal skills
- Communication skills
- Sales Management
- Retail Banking
- Marketing
- Negotiation
- Active Listening
Languages
- English
- Hindi
- Telugu
Timeline
Sales Associate
Chantele - Women's Clothing Store
06.2024 - Current
Deputy Branch Manager
ICICI Bank Ltd
05.2023 - 10.2023
Deputy Manager
KOTAK MAHINDRA BANK LTD
02.2018 - 04.2023
Masters -
SYMBIOSIS INSTITUTE OF DISTANCE
Master of Commerce -
MUMBAI UNIVERSITY
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