PRIYANKA TANNIR
TORONTO,ON
Summary
Detail-oriented and performance-driven professional with 6 years of experience in customer service and retail banking. Seeking a Teller position in a Canadian bank where I can leverage my strong communication, interpersonal skills, and financial expertise to deliver exceptional customer service and contribute to the success of the bank.
Overview
6
6
years of professional experience
Work History
Deputy Branch Manager
ICICI Bank – Mumbai, India
05.2023 - 10.2023
- Managed client accounts and delivered customized financial solutions, improving customer satisfaction.
- Assisted in managing high-profile accounts, collaborating with teams to enhance service quality.
- Supported cross-selling efforts, including mortgage and bancassurance products, by following up on referrals.
Deputy Manager
Kotak Mahindra Bank Ltd. – Mumbai, India
02.2018 - 04.2023
- Processed cash transactions and promoted banking products to drive sales and customer retention.
- Provided excellent customer service through active listening and effective problem-solving.
- Assisted with safe deposit box operations, transaction organization, and daily vault balancing.
Education
MBA -
Symbiosis Institute of Distance Learning
PUNE, INDIA12.2018
MASTER IN COMMERCE - Banking And Finance
Model College
Mumbai, India05.2016
Skills
- Cash Handling & Transactions
- Customer Service Excellence
- Banking Product Knowledge
- Cross-Selling & Upselling
- Communication & Interpersonal Skills
- Critical Thinking & Problem Solving
- Attention to Detail
- Microsoft Office Proficiency
Accomplishments
- Best Employer of the Month – ICICI Bank (September 2023)
- Outstanding Performance in Value Championship – Kotak Mahindra Bank (August 2021)
Languages
English
Professional Working
Hindi
Full Professional
Marathi
Full Professional
Telugu
Professional Working
Timeline
Deputy Branch Manager
ICICI Bank – Mumbai, India
05.2023 - 10.2023
Deputy Manager
Kotak Mahindra Bank Ltd. – Mumbai, India
02.2018 - 04.2023
MBA -
Symbiosis Institute of Distance Learning
MASTER IN COMMERCE - Banking And Finance
Model College
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