Summary
Overview
Work History
Education
Skills
Timeline
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Priyanka Siddharth

Brampton,Ontario

Summary

Astute professional highly skilled in customer service and relationship building. Talented individual offering dynamic skills in data entry, telephone support and records oversight.

Overview

1
1
year of professional experience
2
2
years of post-secondary education

Work History

Customer Service Administrator

DGN marketing
Mississauga, ON
05.2022 - Current
  • Researched issues with shipments, product damage and incorrect product amounts.
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Tasked with data entry, records oversight and issue resolution for team of [Number] customer service personnel.
  • Pitched in to answer phones at main switchboard with [Number] lines.

Intern

Mysore institute of mental health
Mysuru, KARNATAKA
11.2021 - 01.2022
  • Provided clerical support, addressing routine and special requirements.
  • Sorted, organized and maintained files.
  • Answered and transferred incoming telephone calls, taking messages for various staff members.
  • Liaised with clients to assess needs and responded to inquiries.

Education

No Degree - Psychology

Seneca College of Applied Arts And Technology
North York, ON
05.2001 -

Master of Science - Clinical Psychology

Gujarat Forensic Sciences University
Gujarat
07.2019 - 08.2021

Skills

Complaint resolution

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Timeline

Customer Service Administrator

DGN marketing
05.2022 - Current

Intern

Mysore institute of mental health
11.2021 - 01.2022

Master of Science - Clinical Psychology

Gujarat Forensic Sciences University
07.2019 - 08.2021

No Degree - Psychology

Seneca College of Applied Arts And Technology
05.2001 -

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Priyanka Siddharth