Summary
Overview
Work History
Education
Skills
Timeline
Generic
Priyanka Sharma

Priyanka Sharma

Ottawa,Ontario

Summary

Aspiring flight attendant with a strong customer service background, and a passion for ensuring passenger safety and comfort. Skilled in communication, conflict resolution, and working in fast-paced environments. Adept at handling diverse customer needs with professionalism and a positive attitude. Quick learner with a strong ability to adapt to new challenges, and maintain a high level of service. Excited to bring enthusiasm and dedication to a dynamic airline team.

Overview

6
6
years of professional experience

Work History

Dietary Aide

Waterford Retirement Home
Ottawa, Ontario
09.2024 - Current
  • Treated patients and team members with dignity and respect.
  • Made meals in accordance with company standards and requirements.
  • Assisted patients with special needs to eat meals, providing kindness and patience.

Early Childhood Educator

Coast Mountain Children Society
Terrace, British Columbia
02.2024 - 08.2025
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
  • Met with parents and guardians to discuss students' progress and areas requiring improvement.

Customer Service Representative

Convenience Mart
Ottawa, Ontario
02.2022 - 01.2024
  • Provided exceptional customer service to ensure customer satisfaction.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Front Counter Worker

Tim Hortons
Gatineau, Quebec
12.2019 - 12.2021
  • Verified accuracy of order before handing it off to customer or delivering it out.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Greeted customers and provided excellent customer service.
  • Provided customers with accurate product information such as pricing, ingredients.

Education

Diploma in Early Childhood Care And Education -

Collège CDI
Montreal, QC
12-2021

Skills

  • Effective communication
  • Customer service
  • Multilingual skills (English, Hindi, Punjabi)
  • First aid
  • Safety management
  • Conflict resolution
  • Cultural awareness
  • Team collaboration
  • Time management
  • Physical stamina
  • Adaptability and flexibility

Timeline

Dietary Aide

Waterford Retirement Home
09.2024 - Current

Early Childhood Educator

Coast Mountain Children Society
02.2024 - 08.2025

Customer Service Representative

Convenience Mart
02.2022 - 01.2024

Front Counter Worker

Tim Hortons
12.2019 - 12.2021

Diploma in Early Childhood Care And Education -

Collège CDI

Similar Profiles

CREATE PROFILE
Priyanka Sharma