PRIYANKA SHARMA
Calgary,AB
Summary
Dynamic and vigilant professional with a solid background in both crew member roles and security guard duties. Adept at handling various tasks in a fastpaced environment while maintaining a focus on security and safety protocols. Possess strong interpersonal skills, attention to detail, and a proactive attitude towards problem-solving. Committed to ensuring the well-being of both customers and staff, while consistently upholding company standards and regulations. Ready to contribute to a team-oriented environment and provide exceptional service in any setting.
Overview
3
3
years of professional experience
Work History
Security Guard
Securitas
12.2022 - 05.2024
- Conduct regular patrols to monitor premises and ensure a safe environment for employees, visitors, and assets
- Respond promptly to incidents, alarms, or disturbances, and implement appropriate security measures
- Enforce company policies and procedures to maintain order and prevent unauthorized access
- Monitor surveillance systems and security equipment to detect and deter suspicious activity
- Collaborate with law enforcement, firefighters, and emergency medical services to manage crises effectively and ensure the safety of individuals and property
Crew Member
Mcdonalds
01.2022 - 01.2024
- Prepared and served food and beverages following company standards and recipes
- Maintained cleanliness and organization of dining area, restrooms, and kitchen
- Provided exceptional customer service by greeting guests, taking orders, and addressing any concerns or issues promptly
- Operated cash register and processed customer transactions accurately and efficiently
- Utilized strong problem-solving skills to analyze customer needs and recommend appropriate products or services, resulting in increased sales and customer retention
Can Associate
Walmart
06.2021 - 04.2022
- Efficiently restocked merchandise shelves on a daily basis to ensure product availability for customers
- Collaborated with team members to prioritize tasks and meet stocking deadlines during peak hours
- Processed orders, returns, and exchanges accurately, ensuring a seamless shopping experience for customers
- Provided excellent customer service by assisting shoppers with locating products and answering any questions they may have
Education
Associate of Arts -
Columbia College
Vancouver, BC08.2023
Skills
- Customer Service
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Taking orders
- Cash Handling
- Conflict Resolution
- Food Safety Measures
- Guest experiences
- Health and Safety Standards
- Cash handling expertise
- MS Office
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Security Guard
Securitas
12.2022 - 05.2024
Crew Member
Mcdonalds
01.2022 - 01.2024
Can Associate
Walmart
06.2021 - 04.2022
Associate of Arts -
Columbia College
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