PRIYANKA SHARMA

Experienced Business Analyst with over 6 years of experience in Business Analysis in Retail, Insurance, and Telecom domains. A deep understanding of the phases of the SDLC (Software Development Life Cycle) — encompassing Requirements gathering, Analysis, Design, Development, and Testing — is indispensable for successful software development. Extensive experience in various methodologies such as Agile, SDLC, Waterfall, and Scrum. Adept at collaboration with both business and technical partners to successfully deliver business process solutions while keeping the enterprise needs in line. Experienced in identifying project stakeholders, eliciting requirements from them, analyzing the requirements, documenting, and articulating them into functional, non-functional, transitional, quality, and usability requirements. Skilled in performing various analyses such as Gap analysis, SWOT analysis, Cost-Benefit Analysis, ROI analysis, Market Analysis, and Acceptance Testing, utilizing robust analytical capabilities. Proficient in utilizing UML to develop Use Case Diagrams, Activity diagrams, Process Modelling Diagrams, Process Mapping, Process Flows, Wireframes, Mock-ups, Design Reviews, and Prototypes. Familiar with Business Process Management Notation (BPMN) for effective process modeling. Extensive experience in technical documentation, including preparing BRD (Business Requirements Document), FRD (Functional Requirements Document), FSD (Functional Specification Documents), NFRD (Non-Functional Requirements Document), SRD (Software Requirements Document), SDD (Software Design Document), and Data Specifications. Experienced in closely collaborating with testing teams to manage a wide range of testing categories, including Functional, System Integration, Regression, BAT (Business Acceptance Testing), and UAT (User Acceptance Testing). Familiarity with various data-related activities, including Data Conversion, Data Collection, Data Analysis, Data Mapping, and Data Modeling. Experienced in coordinating with testing teams for a range of test types, including Functional, System Integration, Regression, BAT (Business Acceptance Testing), and UAT (User Acceptance Testing). Exceptional verbal and written communication skills, adept at engaging stakeholders through effective facilitation, problem-solving, negotiation, time management, visual thinking, and interpersonal abilities. Motivated and adaptable team member with a proven track record in collaborative multitasking. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

• CSM- Certified Scrum Master
• IIBA Certification of competency in Business Analysis (CCBA)

• PG Diploma in Cyber Security & Forensic Science, Lambton College, ON, 2018
• Master Degree of Computer Science and Application, PTU, India, 2015
• Bachelor Degree of Computer Science, PTU, India, 2011