Priyanka Sharma
Marketing & Communications
Kitchener,Ontario
Summary
Results-driven strategic marketing professional with four years of experience in digital marketing and a proven track record in coordinating successful marketing campaigns. Seeking a challenging role to leverage my skills in strategic planning, campaign execution, and data-driven analysis to drive brand growth and achieve organizational objectives.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
5
5
Certificates
Work History
Experience Sales Associate
Santa’ Ville
Waterloo, ON
11.2022 - 12.2022
- Greeted customers and offered assistance for increased customer satisfaction.
- Assisted customers and recommended ornaments/gifts that suited their needs
- Maintained displays in store and monitored stock levels
- Developed and assisted 500+ customers
- Organized and maintained store neatly.
- Identified customer needs and wants to enhance customer experiences and boost sales.
Customer Support
Intelcom
Kitchener, ON
10.2021 - 09.2022
- Assisting with customer inquiries and complaints
- Tracked inventory
- Worked with team members to resolve customer complaints
- Performed recovery calls.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
Channel Manager
Saregama India Ltd
Mumbai, IN
04.2020 - 12.2020
- Optimized channels by keeping information and visuals up-to-date and adjusting for SEO
- Managed channel monetization and content ownerships.
- Setting up new channels for new content
- Checking channel analytics and communications with cross-functional teams
- Monitor and analyze YouTube Studio analytics daily and identify trends over time
- Updating teams on trends and findings
- Assisted with copyright and infringement
- Developed channel marketing strategy and implemented tactics, including paid and organic search.
- Compiled and analyzed data to determine approaches to improve channel performance
Production Coordinator
Paperboat Animation Studios
Mumbai, IN
09.2018 - 12.2018
- Managed department calendar
- Managed communication system, including verbal and written
- Collaborated with creatives department HOD for scope of work and maintaining schedules
- Managed technical issues during reviews and approvals
- Tracked progress report of project.
- Monitored and tracked progress of all production tasks for on-time delivery
- Created and maintained detailed reports and schedules of all production tasks
Production Assistant
Maya Digital Studios
Mumbai, IN
12.2016 - 09.2018
- Coordinating with internal teams, clients, and vendors for various projects.
- Publishing and maintaining timelines for projects.
- Planning for live shoots and voice-overs for ads.
- Creating content for social media accounts.
- Coordinating marketing and promotional material in support of campaigns.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
Education
Post-Degree Certificate - Strategic Marketing Communications
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON 09.2021 - 09.2023
Bachelor - Commerce
University of Mumbai
Mumbai 06.2014 - 10.2016
Skills
Adobe Creative Suite
undefinedCertification
Fundamentals of Digital Marketing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
YouTube Music
01-2023
YouTube Music Rights Management
01-2023
YouTube Asset Monetization
01-2023
YouTube Content Ownership
01-2023
Experience Sales Associate
Santa’ Ville
11.2022 - 12.2022
Customer Support
Intelcom
10.2021 - 09.2022
Post-Degree Certificate - Strategic Marketing Communications
Conestoga College Institute of Technology And Advanced Learning
09.2021 - 09.2023
Fundamentals of Digital Marketing
08-2021
Channel Manager
Saregama India Ltd
04.2020 - 12.2020
Production Coordinator
Paperboat Animation Studios
09.2018 - 12.2018
Production Assistant
Maya Digital Studios
12.2016 - 09.2018
Bachelor - Commerce
University of Mumbai
06.2014 - 10.2016
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