Priyanka Sharma
Marketing & Communications
Kitchener,Ontario
Summary
Results-driven strategic marketing professional with four years of experience in digital marketing and a proven track record in coordinating successful marketing campaigns. Seeking a challenging role to leverage my skills in strategic planning, campaign execution, and data-driven analysis to drive brand growth and achieve organizational objectives.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
5
5
Certificates
Work History
Experience Sales Associate
Santa’ Ville
Waterloo, ON
11.2022 - 12.2022
- Greeted customers and offered assistance for increased customer satisfaction.
- Assisted customers and recommended ornaments/gifts that suited their needs
- Maintained displays in store and monitored stock levels
- Developed and assisted 500+ customers
- Organized and maintained store neatly.
- Identified customer needs and wants to enhance customer experiences and boost sales.
Customer Support
Intelcom
Kitchener, ON
10.2021 - 09.2022
- Assisting with customer inquiries and complaints
- Tracked inventory
- Worked with team members to resolve customer complaints
- Performed recovery calls.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
Channel Manager
Saregama India Ltd
Mumbai, IN
04.2020 - 12.2020
- Optimized channels by keeping information and visuals up-to-date and adjusting for SEO
- Managed channel monetization and content ownerships.
- Setting up new channels for new content
- Checking channel analytics and communications with cross-functional teams
- Monitor and analyze YouTube Studio analytics daily and identify trends over time
- Updating teams on trends and findings
- Assisted with copyright and infringement
- Developed channel marketing strategy and implemented tactics, including paid and organic search.
- Compiled and analyzed data to determine approaches to improve channel performance
Production Coordinator
Paperboat Animation Studios
Mumbai, IN
09.2018 - 12.2018
- Managed department calendar
- Managed communication system, including verbal and written
- Collaborated with creatives department HOD for scope of work and maintaining schedules
- Managed technical issues during reviews and approvals
- Tracked progress report of project.
- Monitored and tracked progress of all production tasks for on-time delivery
- Created and maintained detailed reports and schedules of all production tasks
Production Assistant
Maya Digital Studios
Mumbai, IN
12.2016 - 09.2018
- Coordinating with internal teams, clients, and vendors for various projects.
- Publishing and maintaining timelines for projects.
- Planning for live shoots and voice-overs for ads.
- Creating content for social media accounts.
- Coordinating marketing and promotional material in support of campaigns.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
Education
Post-Degree Certificate - Strategic Marketing Communications
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON 09.2021 - 09.2023
Bachelor - Commerce
University of Mumbai
Mumbai 06.2014 - 10.2016
Skills
Adobe Creative Suite
Customer Service
Mailchimp
WordPress
Google Keyword Planner
Canva
Communications
Analytical and Critical Thinking
Attention to Detail
Certification
Fundamentals of Digital Marketing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
YouTube Music
01-2023
YouTube Music Rights Management
01-2023
YouTube Asset Monetization
01-2023
YouTube Content Ownership
01-2023
Experience Sales Associate
Santa’ Ville
11.2022 - 12.2022
Customer Support
Intelcom
10.2021 - 09.2022
Post-Degree Certificate - Strategic Marketing Communications
Conestoga College Institute of Technology And Advanced Learning
09.2021 - 09.2023
Fundamentals of Digital Marketing
08-2021
Channel Manager
Saregama India Ltd
04.2020 - 12.2020
Production Coordinator
Paperboat Animation Studios
09.2018 - 12.2018
Production Assistant
Maya Digital Studios
12.2016 - 09.2018
Bachelor - Commerce
University of Mumbai
06.2014 - 10.2016