PRIYANKA SAXENA
Toronto,Canada
Summary
Vigilant Security Guard known for high productivity and efficient completion of tasks. Possess specialized skills in surveillance, access control systems, and emergency response protocols. Excel in communication, teamwork, and problem-solving to ensure safety and security in various environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Field Sales Representative
Kognitive Sales Solution
Scarborough
01.2024 - Current
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Cultivated trusting and loyal professional relationships with customers, and thoroughly addressed customer concerns to reach mutually profitable solutions.
- Provided exceptional customer service to ensure satisfaction and repeat business.
- Drove sales of company products and services by meeting with customers using a strategic and organized approach.
Quality Expert
Webkul Pvt. Ltd.
Delhi, India
07.2018 - 12.2023
- Conducted risk assessments, identifying potential issues and implementing preventative measures accordingly.
- Conducted risk assessments to identify potential quality issues and developed mitigation strategies.
- Oversaw calibration and maintenance of quality testing equipment to ensure precise measurements.
- Developed and maintained quality control systems for production processes.
- Administered application stacks and executed performance tuning to optimize session performance by eliminating performance bottlenecks.
Education
Master of Business Management -
IBU TORONTO
12.2025
PG Diploma - Application Devp.
GEORGIAN COLLEGE
08.2024
Skills
- Security protocols and emergency response
- Incident reporting and investigation
- Customer service and problem solving
- Surveillance and access control
- Workplace safety and event security
- Verbal and written communication
- First Aid and CPR certified
- Team collaboration
- Radio communication
- Alarm response
- Ground patrol
- Vigilance awareness
- Building evacuation
- CCTV review
Job Related Skills
· Situational Awareness – Stay alert to identify and respond to potential threats effectively.
· Conflict De-escalation – Use calm communication and tactics to defuse tense situations.
· Use of Force Protocols – Apply lawful physical intervention techniques when necessary.
· Emergency Response – Handle crises such as medical incidents, fire alarms, and evacuations swiftly.
· Report Writing – Document incidents clearly and professionally for legal and operational use.
· Surveillance & Access Control – Operate CCTV and control entry points to maintain site security.
Certification
- Red Cross CPR & First Aid
- Use of Force
- OHSA
- AODA
- WHMIS
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Field Sales Representative
Kognitive Sales Solution
01.2024 - Current
Quality Expert
Webkul Pvt. Ltd.
07.2018 - 12.2023
Master of Business Management -
IBU TORONTO
PG Diploma - Application Devp.
GEORGIAN COLLEGE
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