PRIYANKA RAY BANERJEE
Summary
Driven Relationship Manager focused on deepening client relationships by providing superior service and support.
Outgoing and ambitious professional with three years' experience in Banking and Manufacturing industry.
Looking to restart the professional career after a small break for relocation from India to Canada. Open to work for any Sales and Operations job role.
Overview
6
6
years of professional experience
Work History
Relationship Manager
H1 HR Solutions Pvt. Ltd.
06.2023 - 12.2023
- Worked for Century Plyboards India limited being in the payroll of H1 HR Solutions Pvt. Ltd.
- Built and maintained relationships with new and existing clients ( Architects and Interior Designers) while providing high level of expertise.
- Brought repetitive business from same and new clients.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Teller
HDFC Bank Ltd.
12.2021 - 03.2022
- Performed all cash and non cash transactions.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Business development representative
HDB FINANCIAL SERVICES
04.2018 - 09.2019
- Sold credit cards with the help of branch leads.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
Education
M.Com. - Commerce
Goenka College of Commerce, Netaji Subhas Open University
Kolkata, India07.2023
B.COM HONOURS - Commerce
SIVANATH SASTRI COLLAGE, UNIVERSITY OF CALCUTTA
Kolkata, India06.2016
High School Diploma -
BIDYA BHARATI GIRLS'HIGH SCHOOL, W.B.H.S.C
Kolkata, India06.2013
SECONDARY -
BIDYA BHABAN HIGHER SECONDARY SCHOOL, W.B.B.S.E
Kolkata, India05.2011
Skills
- BANKING OPERATIONS
- BANKING SALES
- Excellent Communication
- Microsoft Office365 Products
- Customer Relationship Management
- Time Management
- Cash Handling
- Product Knowledge
- Business Development
- Product Recommendations
- Loans
Languages
English – Read, Write, Speak
Full Professional
Hindi – Read, Speak
Professional Working
Personal Information
- Date of Birth: 03/18/95
- Marital Status: Married
Extracurricular Activities
Dance - Bharatnatyam and Ravindra Nritya, Completed 4th year on both the dance forms under the Bangiya Sangeet Parisad.
Disclaimer
I hereby declare that the above information given by me is true to the best of my knowledge and concern.
Timeline
Relationship Manager
H1 HR Solutions Pvt. Ltd.
06.2023 - 12.2023
Teller
HDFC Bank Ltd.
12.2021 - 03.2022
Business development representative
HDB FINANCIAL SERVICES
04.2018 - 09.2019
M.Com. - Commerce
Goenka College of Commerce, Netaji Subhas Open University
B.COM HONOURS - Commerce
SIVANATH SASTRI COLLAGE, UNIVERSITY OF CALCUTTA
High School Diploma -
BIDYA BHARATI GIRLS'HIGH SCHOOL, W.B.H.S.C
SECONDARY -
BIDYA BHABAN HIGHER SECONDARY SCHOOL, W.B.B.S.E
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