Priyanka Priyanka
Fort Saint John,BC
Summary
Results-driven supervisor with expertise in team training, inventory management, and customer service. Committed to fostering a safe work environment and enhancing team performance. Dedicated supervisor with a strong background in operations management and team leadership. Skilled in inventory oversight and conflict resolution, consistently ensuring high levels of customer satisfaction and a safe work environment.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Supervisor
Tim Hortons
Vancouver, British Columbia
01.2023 - 03.2026
- Supervised daily operations to enhance workflow efficiency and elevate customer satisfaction.
- Trained and mentored new team members on service protocols and best practices.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Implemented health and safety standards to create a safe work environment.
- Coordinated employee schedules to align staffing with peak demand periods.
- Assisted in maintaining cleanliness and organization of the work area.
- Monitored team performance and delivered actionable feedback to drive improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Cashier
mcdonalds
Richmond, British Columbia
01.2024 - 01.2025
- Handled cash, credit card, and mobile payments securely and responsibly.
- Guided customers in menu selections and highlighted special offers to drive sales.
- Addressed customer complaints professionally to uphold satisfaction and loyalty.
- Ensured cleanliness and organization at front counter and dining area to enhance customer experience.
- Collaborated with team members to ensure smooth service during peak hours.
- Trained new cashiers on register operations and customer service standards.
Education
Associate of Arts - Liberal Studies And Humanities
Langara College
Vancouver04-2025
Skills
- Customer service
- Employee training
- Team leadership
- Inventory management
- Health and safety
- Conflict resolution
- Safety protocols
- Attention to detail
- Strategic planning
Languages
English
Professional
Hindi
Full Professional
Certification
Early childhood educator assistant
Affiliations
Volunteer Langara college new students program
Timeline
Cashier
mcdonalds
01.2024 - 01.2025
Supervisor
Tim Hortons
01.2023 - 03.2026
Associate of Arts - Liberal Studies And Humanities
Langara College