Priyanka Priyanka
Surrey
Summary
Professional with strong expertise in administrative support and front office management. Adept at handling multi-line phone systems, scheduling appointments, and managing office supplies. Excel in team collaboration and adaptable to evolving workplace needs. Known for excellent communication skills, reliability, and proactive approach to problem-solving.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Receptionist/Administrator
OCEANA PARC Retirement Living
04.2023 - Current
- Professional phone etiquette
- Verbal and written communication skill
- Scheduling with Microsoft outlook and google calendar
- Friendly and attentive customer service
- Physical and digital file maintenance
- Proficient in Microsoft office
- Coordinated schedules and appointments for multiple executives, enhancing time management efficiency.
- Assisted in project coordination by organizing meetings and preparing agendas.
- Implemented office supply inventory system, reducing costs through efficient management.
- Trained new staff on administrative procedures, fostering a collaborative work environment.
- Analyzed workflows to identify areas for process improvement, increasing overall productivity.
Kitchen Supervisor
An Indian Affair
10.2024 - 04.2025
- Supervised kitchen staff, ensuring adherence to safety and sanitation guidelines.
- Streamlined food preparation processes, enhancing efficiency and reducing waste.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Trained new employees on kitchen operations and best practices for food handling.
- Implemented daily quality control checks to uphold food standards and presentation.
- Developed weekly menus in collaboration with chefs to optimize seasonal ingredients.
CREW MEMBER
McDonalds
06.2022 - 02.2025
- Served food quickly for positive guest experiences.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Organized and restocked supplies to support operations and team productivity.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Interacted pleasantly with guests to deliver quality customer service.
SERVER I
SPICE OF NEPAL
11.2022 - 04.2023
- Provide excellent customer services.
- Advise customer and upsell menu items.
- Make suggestions based on their preferences.
- Arrange table setting.
- Deliver checks and collect payment.
SUPERVISOR
Maple Hotel
04.2019 - 04.2021
- Coordinated employee schedules according to shift changes and availability.
- Monitored employee productivity to provide constructive feedback.
Education
Hospitality Management Services - Commerce
Douglas College
New Westminster06.2018
Bachelor of Arts - Arts
Lyallpur Khalsa College
Jalandhar, India06.2018
Skills
- Customer Services
- Clear Communication
- Professionalism
- Customer focus
- Teamwork and Collaboration
- Upselling
- Problem solving abilities
- Customer service
- Data entry
- Recordkeeping and file management
- Office administration
- Documentation and reporting
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Kitchen Supervisor
An Indian Affair
10.2024 - 04.2025
Receptionist/Administrator
OCEANA PARC Retirement Living
04.2023 - Current
SERVER I
SPICE OF NEPAL
11.2022 - 04.2023
CREW MEMBER
McDonalds
06.2022 - 02.2025
SUPERVISOR
Maple Hotel
04.2019 - 04.2021
Hospitality Management Services - Commerce
Douglas College
Bachelor of Arts - Arts
Lyallpur Khalsa College