Summary
Overview
Work History
Education
Skills
Languages
Timeline

PRIYANKA PRIYANKA

Montreal

Summary

Dynamic professional with a strong background in customer service and office administration, honed at VI Can Immigration Office. Proven ability to enhance client experiences through effective appointment scheduling and attention to detail. Skilled in data entry and fostering team collaboration, consistently creating a welcoming environment for both visitors and staff.

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.

Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.

Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Overview

10
10
years of professional experience

Work History

Front Desk Receptionist

VI CAN IMMIGRATION OFFICE
09.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.

PGT TEACHER

KURUKSHETRA UNIVERSITY KURUKSHETRA
01.2015 - 08.2023
  • Developed engaging curricula for enhancing student learning outcomes.
  • Improved classroom engagement by incorporating interactive activities.
  • Led parent-teacher conferences to discuss student progress and address concerns.
  • Facilitated knowledge retention with varied teaching methodologies.
  • Boosted student motivation by recognizing achievements and efforts.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.

Education

Master of Arts - Econometrics And Quantitative Economics

KURUKSHETRA UNIVERSITY KURUKSHETRA, KURUKSHETRA
01-2020

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Data entry
  • Problem-solving skills
  • Team collaboration
  • Appointment scheduling
  • Verbal and written communication
  • Scheduling appointments
  • Office organization
  • Oral and writing communication
  • File organization
  • Front office management
  • Office administration
  • Skilled in [software]
  • Meeting scheduling
  • Multi-line telephone systems
  • Mail sorting
  • Mail handling
  • Basic accounting
  • Staff management

Languages

English
Native or Bilingual
French
Limited Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Front Desk Receptionist - VI CAN IMMIGRATION OFFICE
09.2023 - Current
PGT TEACHER - KURUKSHETRA UNIVERSITY KURUKSHETRA
01.2015 - 08.2023
KURUKSHETRA UNIVERSITY KURUKSHETRA - Master of Arts, Econometrics And Quantitative Economics
PRIYANKA PRIYANKA