Dedicated Customer Service is motivated to maintain customer satisfaction and contribute to the company success. It prove that an ability to establish report with client, with strong time management.
Overview
7
7
years of professional experience
Work History
Cashier/Key Holder
Mary Browns
01.2019 - Current
Process Customers payments by cash, debit, gift, and credit card
Inquire about guests experience and smooth any issues
As well as I am good trained in lineup cook
Answer telephone calls regarding reservations, menu questions, and business information
Take to-go orders by phone and in-person
Sales Associate
Seven-Eleven
04.2021 - 02.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Solved customer challenges by offering relevant products and services.
Customer Service
JUST COZY
10.2018 - 01.2019
Described product to customer and accurately explained details and care of merchandise
Developed reputation as an efficient service provider with high levels of accuracy
Routinely answered customer questions regarding merchandise and pricing
Education
Certificate - Business Management
Candian college
Burnaby, BC
01.2020
P.G.D.C.A - Computer diploma
12.2017
Skills
Non Technical Skills
Stock record management
Time management skills
Clear communication skills
Strong client relations
Ability to 'read' customers
New product information
Ability to handle surprises
Languages
English
Elementary
Timeline
Sales Associate
Seven-Eleven
04.2021 - 02.2023
Cashier/Key Holder
Mary Browns
01.2019 - Current
Customer Service
JUST COZY
10.2018 - 01.2019
Certificate - Business Management
Candian college
P.G.D.C.A - Computer diploma
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